This place is absolutely disgusting now! The people here can't even make anything right or read anything, they let the drinks and Ice cream sit and melt/ get watered down while they take forever with the food, forget stuff then I'm told she will replace the order with the recit yet pick and chooses what to replace just bc some things were made right I said the food was nasty! It tasted like old grease and like it sat there forever and all she replaced was the fries that that halfway filled up last night and two drinks...spent over $50 for this nasty food .. this one used to be our go to McDonald's who did things right and now whoever works there now just ran it straight into the ground!! So no I don't apologize now for the nasty messages I left bc Justine didn't even do what she said .... It wasn't just the things wrong, everything was nasty!!! She was to make our order again!!! I will be contacting corporate. Do not waste your money or time here unless you have it throw away and like the taste of old grease and watered down drinks, melted stuff and having to go through all this trouble just to have them LIE! There is no way those reviews are right unless it's from before six months ago when it actually was good. update: JUSTINE is selfish and heartless.. she dont care and will not fo her Job. Thus McDonald's has been horrible the past three months.. she says the food needed inspection lmao were you gonna taste it? Finger my food? I said its nasty there for it's nasty so remake it... Sad she let kids me hungry nc they wouldn't eat it.. it was bitter and had old white grease on it .. fries were cardboard.. Everything was horrible and our last money was thrown out and the kids ate ramen again.. so now im in battle with corporate and trying to get ahold of the owner for this order replaced or a gift card preferably to anyone store. Jaquann at Massey is awesome. A real manger and...
Read moreAbsolutely horrible! JUSTINE is a horrible manager and refuses to replace a nasty order of food that tasted bitter like old grease and had white grease on it ... Half filled fries that were lioe cardboard, a hard grease tasting fish filet and melted and watered down drinks and stuff missing... A burger made wrong for our kid and ahe said she would replace the order but then picked and chose what to replace even with our online receipt and wouldn't replace the burger without the paper receipt when we ordered online and we showed her! We live in a motel and our kids barley get to have fast food as we dont have much money left over then we try to surprise them And its inedible and mist was thrown out.mm they wouldn't answer and we had bi way to go back there.... So i talked to Justine the next day and ahe was supposed to replace the order.. then ju kids get excited and daddy comes back with a med fry, small fry snd two drinks.... For four kids? Out of $60 of food and she said bc it "appeared" everything was made right lol yet i told her it tasted horrible and she said bc it wasn't brought in for inspection..like was she gonna taste it and finger my food? Was i supposed to keep the nasty food all night and morning intil we could get a Ride in there? Never have i had such a hard fime getting my order fixed from a so...
Read moreVery unprofessional management team today july 11 around 3:15 pm all 3 of your managers displayed how unprofessional they where when i ordered 3 snack wraps and they where all complaining for the wrap to be done with and the black manager was talking and i overheard her say i have one meaning one in the landing zone ..all i said was i wanted all 3 mad at fresh as in at the same time because i worked for mcopco for many years and i know food goes long and gets nasty…once the other manager asked the white manager (and im describing them this way because they refused to identify themselves or give me your number) on table for them she started mocking me saying he wanted em fresh he is going to wait the 7 mins …not to mention they cheat on kvs times by serving the orders before they actually have it …i will be escalating this further..this is the start…by the date in time i onow u can find these 3 excuses...
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