Mrs. K's Restaurant — Restaurant in Maryland

I love to support Small Business so I called and placed my order and she said see you when you get here and hung up on me..,before I could ask how long it might take??..so I called back and I was put into vm and then the automated message stated there is no vm option and then hung up? After calling back 5 times I got the same person and I explained to her that I called 5min ago and kindly asked how long the order might take and she responded, “ Baby, you know we rocking and rolling, it’s Sunday, phones ringing and when you called back, you got vm so you know we busy.” I never said anything about me calling back, so how did she even know?? Then I kindly asked if I could get a estimate and she said it will probably ready when you get here or you may have to wait 10-15min, we busy! All I wanted to know is how long my order may take and I got a vm Serv that doesn’t work and a attitude/lecture for asking. I highly recommend customer service/conflict resolution!training for this location. The ROI on this training will be more than worth it as I’m sure I’m not the first or last person that has experienced this level of service. Other than that, the food was ready when I got there and the food is consistently good. They just need to make some adjustments during peak to also include...

Very horrible service today. I've been here numerous times, and no complaints, but today was different. It's been awhile since I've dined in, so the sign said pls seat yourself. My sister , and I ordered, and decided we would eat in. I asked the lady behind the window if we could seat ourselves. She was a bit rude and said you suppose to speak with the waitress on the side. I just looked at her. With a little of an attitude, she said well you have to take the small table against the wall. Ok we did that as well. Now we've waited for 37 minutes for our food, the waitress never uttered a word to us no hello or nothing. The food was cold and we saw smoke coming from others plates. The waitress dug in her nose 👃 and scratches under her arm pit. When she realizes I was looking at her. She gonna say huh were you talking to me ? I will never patronize this establishment again. And they always hollering support black businesses. Yeah right !!!...

I’m from Ohio and by a random selection decided to go to Mrs. K’s for breakfast. What a great choice! The French Toast was hands down the best I’ve had and for those who know me will say I’m not impressed easily when it comes to food at restaurants. I’m sort of a food critic lol :) I also had the Fish (Whiting) and grits. It was cooked perfectly and seasoned to my liking.

Yes, it is a smaller dining facility but not too small when I think of a diner back at home. Most diners are not necessarily on a large scale in terms of size. I would also like to say it’s not the best looking building from the outside but don’t let that stop you from going in and enjoying a good meal.

All in all, great experience and wish we had a Mrs. K’s back at home cause I would eat there often. I don’t usually post reviews but this is one where I want to give credit where it is due. You won’t be...