Rita's Italian Ice & Frozen Custard — Restaurant in Maryland

Took my family here after the pool. Was overcharged most likely due to the high teenager working. My 11 year old was concerned she had pink eye but her uncontrollable laughter assured me it wasn't pink eye. In addition several non employees were waiting inside with ritas cups scattered all over the floor. I contacted corporate who seemed genuinely concerned about the incident but the owner has made zero effort to rectify the situation...not reached out at all. We love Rita's but will not be returning to this location and would advise you to think twice before subjecting your family this...

Doesn't update flavors online. Phone number apparently disconnected, and when I asked them about this they we're apparently aware of the situation, and just haven't cared enough to fix it. Rarely has good ice flavors in stock.

Also when I went there today they were in the process of being temporarily shut down by someone with a clipboard for unspecified reasons.

There are better Rita's franchises out there, visit...

I've door dashed Rita's many times and this is the 4th time they've messed up my order. I really tried to give them a chance. Twice I ordered chocolate custard and was delivered vanilla. Twice I ordered a sundae and there was no whipped cream or cherry. I just want to receive what I ordered and paid for without the disappointment of not getting it at first then waiting for...