Seafood Wok — Restaurant in Maryland

I ordered 1st time on July 30, 2018 via Grub Hub, after seeing some reasonable reviews. What a mistake! The food was just plain bad & undersized portions. No exaggeration. Details: Jumbo shrimp Hunan with fried rice, egg roll, and shrimp toast. I mean...how can that not be good? Wrong! The shrimp toast was so nasty I was starving lol & threw it away. How can shrimp toast be un-tasty? Not only no flavor, but just bad cooking. Also, no shrimp lol...even when I opened it up-to-date all of them! -----The fried rice was 50% missing in action. I order Asian food all the time, trust me when I say I know what a normal portion size looks like. ----The human jumbo shrimp were not jumbo but regular ( even though I was charged for jumbo) & they had the audacity to put in both a low number of them AND same for actual hunan vegetables. Oh, and how can a egg roll be almost undetectable lolz in taste? This place managed it. A barely recognizable 'shrimp' egg roll that resembled a spring roll without anything in it but some undetectable veg and it was literally white! Wow. Waste of money....

I get seafood wok often but, I ordered delivery at 12:30pm with the estimated delivery time of around 1:20. I get a call, thinking it was for my food but, it was someone from the restaurant telling me they were behind on deliveries and I would have to wait ANOTHER hour for my food to actually get to my home or I could come and pick it up and get a discount. The discount? Only 10% off of my total. I asked if it was possible to get half off as that makes the most sense to me, I work in customer service and it seems that's a great discount, especially when I'm being asked to pick up my food that I was supposed to get delivered. Asking a customer to fufil a service that they paid for and then offering a $2.00 eggroll as an apology is pretty ridiculous. Manager said she could do was 30% and I ended up just getting a refund. Work on customer service, Veronica, the woman on the phone did a...

Several times, the order was wrong. However, I did make sure to ask before I live. The reason close to home and Good taste. However, I should not have to keep checking my order and you have my phone number and name. This is ridiculous, I know what I order, order it in detail cause again I no the issue with confusion. Now I call to let me know my order not right and I wanted to make you aware. Lady who takes the order is going to debate with me when she the one who had to apologize for getting it wrong when I was able to catch it before I leave. Done, will take my...