Taco Bell — Restaurant in Maryland

The service at this location was so terrible that I felt compelled to write a rating, in the hopes that a corporate manager reads these and can take action. I first tried this location about 2 months ago. I sat in the drive through for 35 minutes, with only 3 cars ahead of me. However, I thought "maybe they were short of staff that night." I tried them again tonight, but went inside to see if I would get faster service. What occurred was a shame. The one cashier working told me she'd get to me next, but didn't for over 15 minutes. Meanwhile they served the lady before me her order, but didn't tell her that they ran out of her items. They just gave her something else without asking her preference. When she asked a worker walking by about it, he shrugged and said "oh we ran out of that a long time ago, so...". The cashier never stopped to respond to the woman who kept flagging her for assistance. The cashier, did approach another customer to tell him they only had two small chicken tenders for the larger combo he already paid for and asked "if he still wanted them or what", with a lot of attitude. He was completely fustrated. Meanwhile, I was STILL waiting to be served with no one in front of me, so I left. What made all of this worse is that the workers reported that they were out of food at 9 pm when the store closes at 2 a.m. The place was clearly under staffed, under stocked (reportedly), lacking in customer service skills, and didn't look clean at all. Please fix or close this location because the service here is extremely poor. Do not stop here if...

Went to visit on 10/9/ 2020 at 7:55pm and the manager was walking around with her mask on hey chin. It's a pandemic and she is obviously not taking it seriously. This place always takes forever to make your order and on top of that they don't care about the safety and we'll bring of there community. I will not be returning. On top of that the manager was yelling at the staff on the line and they got into a heated argument. Customers could clearly hear it. This was very unprofessional and just verifies the ignorance of the staff and incompetence of the manager. On top of the terrible experience, I had been waiting 10 minutes on my order and when I asked the cashier what was taking so long, he said he didn't have an order for me. After 20 addition minutes I had to leave because they had not even started on my order. When other orders were coming out ahead of mine and I had pre ordered. Not to mention that everyone order was missing something.

TACO BELL MANAGEMENT AND STAFF......YOU NEED TO DO BETTER. AS OF NOW, YOU ARE THE WORST RESTAURANT I HAVE HAD THE MISPLEASURE...

I work for KFC TACOBELL for 8 plus years so I have experience now I was looking to get hired at this location when the RGM Ms Edie told me to come in at the beginning of the year so on a Wednesday I came up here like she said just to hear I'm not hiring mind you there are signs up saying that they are hiring. so I wait for some days then I show up during day shift now the manager on duty at the time was ms Lisa she told me if I do the outside which was to clean up like if I was hired then I get some free food so I did it because at the time I needed it now after I finished that I left so I come back probably the next few days an ask if they were hiring and the manager said we need help in all area's so I tell them I went to the boss she said they weren't hiring so I left because I got tired of coming up here to get the same aspect so now when I come up here months later the RGM hires a female for cashier I ask her how long have you been working here she say 2 weeks so I say wow to myself and I'm thinking the is...