KFC — Restaurant in Maryville

This KFC is going downhill. Previously I had issues with employees here as they dont want to give what you want. For example if you like original they will say we have only crispy, if you ask them to make it, they will try to dodge and then show yiu tantrum. This happened almost 6 moths ago, around 7 pm ish, and they made me stand wait for 1 hour 10 min to give me the food. It does not take that much time. The manager also screaming that "i don't care if he is complaining ". Anyway, being in small town, not much option and weny again yesterday. The chickens were burned, mashed potato was kinda sour, coleslaw was with visibly fermented on top of that, they didnt give 3 piece of each (drumsticks, brests, wing, thighs) just whtever they had. Oh the corn was bone dry grains and only half of the container in the family size. Clearly they have no customer, they dont care as it was picked up, total dishonesty here. If you call to complain, KFC customer service makes you feel not good as you are complaining anfd not customer friendly at all (as experienced from that last experience). My daughter is today having upset stomach....

So if you wanna still visit, good luck and you may be lucly not to experience this, and i hope that too. But most likely we will not buy food anymore from this location. Remeber KFC one of the costliest fast food (should i call fast after 1+ hour wait experience?) here. I shared my multiple experience. Nothing...

We arrived at 7:21 pm. Order was finally taken at 7.29pm. We figured even being short and slow staffed we would have our food within 10 minutes. Nope it was 8:04pm after we got our food and it wasn't even hot. Girl who took our order acted like this was the worse thing asked of her that day. When we finally got our food no apologizing for the long wait. When I said hey I hey your slow and short buy waiting over 30 minutes our food should be blazing hot. She still didn't say sorry only stated if I wanted her yo she could warm them in the microwave or we could wait 20 minutes for them to drop fresh chicken. We said never mind. Barely ate any of it(over 90% went in the trash) again no apology or anything. Will not be back at all. I'll drive the 50 miles to the next town before I'll come back to this location. Very disappointing...KFC is my favorite 😍plus lobby and tables was dirty and soda area...

I use to work at this KFC when I was a teenager and the previous owner kept this location top notch. Since being back in the area for the past year, I have gone here four times and each time was a very un-welcoming and horrible experience. There is younger red headed worker there, that is beyond rude and disrespectful. Each time I have encounter this worker she is absolutely dry, disrespectful and rude. I will never come back to this location. This location has become run down, horrible parking lot and the customer service is the worst in Maryville for fast food. Save your money do not come to this location. The food is not worth it! I only gave this review a one star out of pity because the new girl working the drive through was made uncomfortable by the negative red headed worker who spoke to my daughter and I indescribably rude and horrible. I will be frying my own chicken from here on!...