Taco Bell — Restaurant in Matthews

I was going to give three stars, but then I attempted to eat my burrito. More on that below.

First the one good thing about the location. The service was quick. Makes sense, since it was a ghost town.

Now onto the rest.

The menu here is EXTREMELY basic. You want churros? Nope. Mexican pizza? Nope. Chicken fries, Cantina anything, Nacho Fries, Chicken Fries. Nope, nope, nope and nope! That brought my initial review down to 3 stars. But then I received my burritos.

I ordered two beefy 5 layer burritos since it was the best thing on their meager menu. When I unwrapped my first burrito, what ended up being the top wasn't even closed properly. The burrito itself was flopping all over the place and I had to wrap it extra well with its wrapper to keep it pointing upward. When I got to the second burrito, it was more of the same, but worse. Even after stabilizing it with the wrapper, it was so poorly wrapped that every bite I took just sent the insides gushing out the other end into the wrapper. It's clear that the girl who wrapped my burritos had no clue what she was doing or just plain didn't give a damn.

I'll definitely be adding this one to my "places to avoid like the plague" label in...

It’s 7/14/22 around 6:15pm. I’m starving and not really in the mood for Popeyes chicken so I walk right past it to the Taco Bell. My intention was to order a big bag of tacos and some burritos. I see nobody at the counter. A voice from the tables in the customer section asks if I want anything and promptly advises me that they are about to “break down for closing”. I replied “no, I’m good!” and I walk back to Popeyes and get in the long line there to order chicken. I don’t really care that much for chicken but I was starving. The point is: I had two choices of restaurants… one was stacked with people and I walked past it to the one I wanted to order from… who had no activity at all! NONE! They where lounged and resting from a hard day of no Customers is my guess! It’s certainly not Taco Bell’s fault! The fault is in the management and supervision. What a waste!!! Bye the way, the Popeyes chicken isn’t bad at all! The service was stellar and I’m satisfied I will Never bother or disturb the fine folks at the Taco Bell located at the Matthew Missouri TA ever again! I can afford to eat wherever I please… won’t be them! Definitely will...

As a former employee of Taco Bell I will say this is the best job I had ever had. As for the prices being high people must while the tacobell is there it is not run by the tacobell. That taco bell is run by the TA and as for the soggy food ik not sure what to say about it unless other employees aren't heating the tortillas long enough. As for the half menu, once again remember that this tacobell is an express and we will not carry a full tacobell menu. As for the employees that are not seem washed that have quit or been released from work(fired). And for the taco being stuck to the wrapper(common sense here) cheese, we use a high heated steamer to melt cheese in quesdillas so it's to most of the time be expected because cheese can melt through the tortilla, as for the soft tacos the cheese melts on the meat. Now a message to on coming customers, We do not and cannot carry a deep fryer thus making us unable to cook cinnamon twists, cinnamon bon bons, Mexican pizza etc, thus because because is...