I had called the store to place a large food order for a house party I was hosting and manager Tammy was so nice and answered all of my questions. I arrived at the store around 2 p.m. today and warned the cashier I had a large order and she did not mind. The crew members were very friendly, took my order correctly, and the food was made quick and fresh. The manager on site was very friendly and helped me with all the food bags by placing them in a box so I had less to carry. I haven't been to the store in years, but always had a positive experience. I was very impressed with the customer service and I am manager working in fast food service for a little over three years. This store truely set a great precedent for other Chick FIl A stores to follow. And I had ordered $63 worth of food and thought crew members would be irritated with me, but service was fast and friendly. I would definetly return to this store if I have another christmas party or even for lunch. Thank you Kutztown...
Read moreChick-fil-A runs like a well-oiled machine. The food is always delicious, and you can depend on it to be so. We all know the customer service is incredible. The only reason I can't give it five stars is because it's a little pricey. And because I still...
Read moreWas Served by. A very nice man named Jackson. He displayed great character and pride in his company he was also sewed my pants together when I was going down the kids slide he aall so gifted me a mission bbq gift card for my troubles.overall a...
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