Birdie Bistro — Restaurant in McAllen

Krikee, 1st time there today. Not a great 1st impression. Went around 1 pm Saturday, was told 20/25 minute wait, no problem. Had my fur baby with me. Got sat in only 17/19 minutes, not bad. Here comes the frustration n disappointment!! No one acknowledged us at all for over 10 minutes. I finally asked a man in a red shirt, he asked “no one has come to you?”, not at all we replied. I’ll get someone he stated, still took several minutes after that. Instead of taking our drink orders, it would of been quality customer service if he would of taken the drink order. Here comes a male server, one of many. We still had menus fully displayed and he asked, no one took your order? It gets worse, after he dropped off initial drinks, he literally never came back to check on us or asked if we needed refills. No one came by, we literally saw at least 6/7 different servers, you can tell no one really cared we were there; we felt like we were more of an inconvenience. Coffee cup sat empty, water had no refills; we had to ask a passing by server for refills. Table was lopsided n didn’t sit even, liquids kept spilling. No offer of water for my fur baby. I gave her some of mine. Food was absolutely delicious but pess poor service to say the least. They appeared to be disorganized, frazzled, and lack of attentiveness. Once food arrived, it was a quick drop off n they popped smoke. No one asked how steak was, if we wanted hot sauce, nada!! Forgot our side of bacon. Once done, we had to ask for the crepes we initially ordered. You can tell, this place didn’t give a rats arse about us. Pretty clear n evident to us. They picked up our water glass, no offer to refill, like they wanted us up n out ASAP. Not sure what we said or did to deserve this but best of luck to ya! I had a pair of shorts on n a t shirt, so perhaps I wasn’t dressed appropriately?? My fur baby wasn’t barking or causing a disturbance at all. I use to be a server, boggles my mind how new service is in America, where 3 people care: No Bod Ee!! But a tip is still expected. Best o luck to you. $70 tab for breakfast. Absolutely...

Such an aesthetically pleasing venue for professionally or friendly meal to be shared! No complaints; my only suggestion would be more wait staff so as not to fall behind on little things like drinking orders upon a customer's respective arrival. But! Make no mistake, that is an understandable issue that one should expect when there was such a creative, unique, and quality-focused approach to the dining experience; and in the perfect area of McAllen, no less.

My recommendation is to try a cup of coffee; the creamer served up in the serving dish really elevates that dining experience - and the china/dishes match the overall "feel" or ambiance. They nailed the picturesque café in Paris or somewhere in a magical city that people naturally gravitate towards and want to paint or sit down and experience for themselves. The patio is lovely.

But my favorite part of the restaurant is the "dishes wall" - at least that's what I call it (in excitement lol). It's a beautiful piece of artful decor and ties everything quirky and intentional and "Pinterest-worthy" effortlessly and in such a creative, neat, albeit unorthodox, manner.

The food matches the ambiance as well. I had the most delicious salad. It was vibrant and so pretty!! The Citrus Birdie salad is something I have been recommending conversationally - the grapefruit is just a reminder of where we are and the rest of the salad just refreshed my afternoon!

Well done, owners and employees and everyone involved in the operation of this business. You deliver a much needed product of fun, modern-dining, and art to the RGV.

Thanks for that, and I look forward to visiting you...

I would never recommend this place to my worst enemy. Horrible customer service didn’t just end at the door when we walked to our car a man walks past me and says next time have some respect and don’t park in reserved parking. My jaw dropped because I was clueless because I was parked in a spot with a sign that stated reserved for birdies bistro cafe & bakery or something like that. I called him back several times saying, “Excuse me sir can you explain the issue.” The guy was so rude, he physically waved me off and gave me the rudest expression imaginable. I was pissed. I turned around, went back in, and asked who the owner was. Needless to say he was the owner. The lady I asked was his sister and after I explained the situation to her, I demanded an apology. She said, “Well, it’s kind of obvious that it’s staff parking and that was his spot that you’re in.” I was seriously dumbfounded by her remark and asked her to whom it was obvious to because nowhere did it say staff parking. She went on to say each sign says something different. I explained to her that it’s not customary for people to go spot by spot to see if each sign said something different. I saw birdies bakery & cafe, it was available, so I parked. Well i guess we need to add that was all she had to say. I asked for an apology but of course didn’t get anything but excuses for his and her horrible attitudes. If he was a professional, he would have nicely come over to explain the parking situation and I would have been okay with it but he chose to be rude and a coward....