Trapped RGV Escape Rooms — Attraction in McAllen

Before you pay for an experience here be aware of the Release you will have to sign. The booking is nonrefundable and the release is mandatory: "..I hereby expressely grant the Company...the right to photograph, film or tape me, and to record my voice, conversations, performances, poses...and to use my picture, photograph, silhouette and other reproductions of my physical likeness and sounds as part of any still camera photograph, motion picture, film and/or video tape, and in connection with the exhibition, distribution, broadcasting (online, theatrically, on television or otherwise) in perpetuity. I further agree the Company may use and license others to use my name, voice, likeness and any biographical material concerning me which I may provide, in any and all media, and in promotion, advertising throughout the world in all media by any method or device an unlimited number of times and in perpetuity. I hereby waive any right or inspection or approval of my appearance or the uses to which such appearance may be put." This release is far beyond posting a pic of you on their website they can sell your likeness to third party websites for any type of advertisement and you have no recourse.

I edited my review to 3 stars as the escape room itself was well done if a bit linear. I would also add that what is referred to as "mumbo jumbo" is a legally binding contract that is far broader then it needs to be for the purposes of this experience. For those who think, what does it matter? I can tell you a brief story about a friend who went to have her daughter's picture taken by a photographer in Houston. She signed a blanket "mumbo jumbo" release like this giving away the rights to her daughters image and a few months later she sees her picture up on a billboard in Sugarland advertising a local company. Once you sign away your rights to your image a company can sell those rights on to anyone and you have no control...

EDIT (3/9): I am thankful to Eric for helping us resolve this right away the following morning in a very professional and understanding manner. I am not usually one to post reviews, but I definitely didn't want what happened to us to happen to anyone else! Though we left unsatisfied, I will say that management was SO helpful. Our newbies in the group will hopefully be willing to try out the escape room experience (done the way it's meant to be) again! My group was incredibly disappointed with the Cell Block X room and this location. I recruited some family and talked it up because I have done other escape rooms and loved them. Half of our group were first timers and half of our group had done other escape rooms at various locations. We left VERY dissatisfied as it was clear the room was never fully reset/checked before we entered. Essential clue props were missing, doors were open early that weren't supposed to be open, and the timer stopped after we asked for a clue and the game master realized we didn't have an essential item. The clock never started working again (we assumed due to the error of not having an essential item, we were going to be given more time since we wasted so much time looking for an item that didn't exist in the room). We didn't get a picture at the end like most locations. It wasn't a friendly departure. We weren't read the beginning story like most locations. I'm happy to know not all locations are like this, but to bring in first timers and have this be the experience...sad. It truly felt like a waste of money this...

Me and 4 friends ended up doing two escape rooms back to back. We did the Moscow one and the Project Omega. I definitely would recommend doing the Moscow one. It was fun and all of the puzzles worked. The Project Omega one, it is there newest one. I believe you can definitely tell that it is there newest one and has a couple kinks for some of the puzzles. The 1st puzzle we were stuck on because it was hard to tell the difference between two of the colors, and some of the other puzzles were not as clear as they should have been. Overall it was good though, I love the idea and concept of the room.

The staff there was very nice to us. They gave us good hints when we asked for some, we went for the more relaxed type of play. I am very glad that they offered either a serious and a relaxed type of play. When we were leaving we had mentioned that we were going to be back in an hour, and they went and checked to see that our next room was actually ready, so it was awesome that we were able to go straight to our next game, instead of trying to figure something out to do for...