Saw a male staff member come out of the restroom and take his food prep gloves out of his pocket and started making food. Another older woman was on the phone and register, with her food prep gloves on, and started to help him 🤢🤮 Why are they reusing gloves and why aren’t they washing their hands and putting on new gloves when they touch anything else and go back to cooking? Since when is it acceptable to use the bathroom with the gloves in your pocket, so you can use them later? Manager Lorena was nowhere to be found. I asked for a way to reach her and the staff refused. No accountability from...
Read moreNo sense of urgency to attend clients. Cashier spent 30 minutes on one client trying to give a discount while having a long line of clients waiting. (Several left) Management should definitely pay attention in training and supporting their...
Read moreAfter the name changed from Doña Totas, the price went up on the combos and the gorditas got even smaller. First time I've gone after the name change and...
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