I've ordered from this company multiple times didn't have to much of an issue until one night I ordered online it wouldn't let me choose a dressing for my salad I figured it would come with the ranch anyway since it wasn't letting me choose fast forward to over an hour later my delivery comes and there's no dressing for my salad I called the store which I was put on hold but I could still hear the woman talking sounded like she was talking about nonwork related things with a coworker after about 10 minutes she finally picks the phone back up and asks how she can help me I tell her the situation and asked if either they can bring me my dressing or if I can come grab it she puts me back on hold to talk to a manager then gets back on and tells me the manager says it's my fault and there's nothing they can do and won't give me my dressing unless I pay for it I told them it should have came with my salad and asked once more if I could just come grab it since I had already paid for the salad they told me no it's my fault I should've called if it didn't let me choose and that they refuse to give it to me the whole thing was handled very rudely and...
Read moreOkay...I had not eaten at Odd Moe's for years due to the higher cost than some of the other pizza places, but decided to try them again. We got an extra large pizza and beer the first time- delivered to our house. Good food, quick service, and I decided that I'd like to go back again as the pizza is a lot better than the other place we've been eating at. A week later, instead of ordering online, I called and to be honest, it was quite a frustrating experience for two reasons. The person taking my order did not speak English well, and I had to ask him to repeat himself over and over. Then it was going to take up to an hour to get it delivered when I live only a few blocks away. I decided to save time and drive over to the store, and again, even though we were in person, I could not understand the person helping me because his accent was so thick. There was miscommunications, and it was very frustrating for me! He appeared to be the only one working there. I welcome diversity, but feel an employee should be able to enunciate well enough to be understood. Is that a reasonable request from a customer? Next time, I'll...
Read moreGLUTEN FREE BEWARE. So the pizza here is delicious, they offer vegan and gluten free which is great. HOWEVER, I have now ordered two GF pizzas that were given to me and were NOT GF.
The first time I called and they looked at my ticket and saw they made the mistake and refunded me. I unfortunately didnt realize the mistake until I already ate a slice and ended up very sick.
The second time I again didn't notice the wrong dough was used until after one slice. I'm waiting for a call back from the manager. This time I wont be going back. I just want to let them know they need to be more careful.
I did recieve a few pizzas in between the two events that were infact GF. You just have to compare with other pizza crusts before eating to double check. I even asked when I grab them what they are and was told...
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