Iris Restaurant — Restaurant in Medford

I don’t ever write reviews but this place is just God awful. They messed up my order not one time but THREE TIMES. First two times weren’t bad and I decided to give them another chance, but this third time was where I had it. I ordered a chicken quesadilla, and they made me a steak quesadilla which I didn’t even notice until I got home and opened up my food. I haven’t eaten all day and been working and this is not what I had expected after giving such a clear order over the phone. I called to try and get a refund because honesty I don’t even want it anymore and they told me they couldn’t do any refunds and tried to lie and say that I ordered steak but I’ve never ever ordered a steak quesadilla before. So unprofessional, so lackluster. Just everything bad. I won’t be coming here anymore. I paid to remain hungry basically and that is not okay. You’ve lost a good...

You know a restaurant is good when other local business owners frequent the establishment; we figured this out as we waited for our order. The staff was friendly and most of the other patrons that came in were getting food to-go to bring back to their coworkers nearby. You could tell everyone got along great, even when one of the patrons had a small mistake with their order - the issue was resolved quickly and in good humor, which was nice to see.

Their pizza is really, really good compared to most other pizzerias in the surrounding area (not to mention how much cheaper it is too). My friend also loved her chicken wings, especially after trying some from a few different restaurants and being disappointed thus far. Seating and parking is limited, but take-out orders are ready on-time and they do...

Do not order from this restaurant. After waiting for over two hours for delivery, (including an additional 40 minutes when they said it would arrive in less than ten) the food finally arrived. It was a complete disaster; honey BBQ chicken tenders drizzled in the tiniest amount of sauce, basically just plain. None of the food had any sort of seasoning on it and it was completely cold. It was a "not worth the calories" meal and we will not be ordering or visiting this restaurant again. They couldn't even be bothered to add simple salt and pepper. Word of advice....even home cooks know to season their food. This was definitely not worth the hassle or extended delivery time. Do not waste your money here; there are plenty of other local restaurants in the area with far...