Burger King — Restaurant in Medley

Hi, I recently wrote a Review on the Burger King in Hialeah Located on - 775 E 9th St, Hialeah, FL 33010 Anyways, I would like the write a review comparing this Other Local Burger King to them, This Burger King actually cares about the Customer, and Gives you freshly made fries 🙌🙌🙌, When you ask for Off The Broiler ( Freshly grilled patty ) they do it, and you get an absolutely well cooked Hamburger 🍔, with fresh and hot meat inside ♨️. When you ask for sauces they give you sauces 😎, Good Attention to the customer, both inside and through the drive-through. Keep it that way 🙏🙌🙌🙌 Burger King Corporate, if you can please help the other local Burger Kings to be like this one, and tell them not give people cold sandwiches with old buns, and dripping sauces with soggy everything, Talking about he hialeah resturant located at (775 E 9th St, Hialeah, FL 33010) ..... Also to be noted at the Medley, Fl restaurant, Theres a Guy with Special Needs that works the cash register, give you your orders, he deserves a trophy for what he does, God Bless Him 😁🙏 and the people all work together and help the customer out, ( the way it should be ) I'm not sure what his name is, but the Kid is a very good attentive person, God Bless him, he deserves to be rewarded employee of the month. BK !!! We Miamians are loyal to Burger King ( Your company started here ) please fix your other Miami stores. This is about the only good one. Five Stars for the Medley,Fl Store...

Went to pick up my order. Joan the manager assisted me. He informed me the frozen coke machine was broken that I needed to pick something else. So I requested a hershey pie. Frozen coke is 1.89 hershey pie is 1.79. He outright refused to do that. Was pretty inflexible. He said and I quote it needs to be a drink. It cannot be food. I as a customer don't understand this policy. BK didnt have the item I paid for so he could have easily changed to for an item of equal value. I didnt want a drink so I asked for my money back. It could have been as simple as return the money and charge in for a hershey pie if thats what he needed to do to get my order thru but no he chose to be super inflexible and refuse my request. So due to Joan's lack of customer service and nasty attitude towards me and the cashier I will not be going...

I ordered a delivery through the App and it never arrived, the doordash was horrible and on top of that this restaurant they asked me to call never answered my calls, neither did the support team or anyone in general. I have ordered several times here and usually it takes a long time and the food arrives cold but this time it didn't even arrive, they left the food literally on the sidewalk 2 blocks from my house, no refund for the time being, do not buy here.

Update:2 days after that support contacted me saying that they delivered it well according to their GPS and they can't give me more than a coupon of 10 dollars, not even the half of what I spent, they don't have any policy that protects...