Crumpy’s Wings & More — Restaurant in Memphis

ATTENTION DO NOT SHOP HERE. THEY DO NOT LISTEN TO REVIEWS AND CLEARLY HAS NO INTEGRITY AND ARE ONLY AFTER MAKING MONEY. It doesn’t pay to be Greedy/ Money hungry with poor service and product. I advise people not to shop here. This establishment has no integrity, no moral ethics. On Saturday 5/7/22 my family and I chose to purchase wings a count of 70 . Someone else in my family purchased wings and I purchased wings not knowing the other family member had already paid and picked her’s up so when I found out I immediately called back within 10 minutes after ordering them and canceled my order. Keep in mind when making large orders like that they ask for their money up front which I paid with my debit card over the phone. I requested a refund and was told there was no manager on duty and I was asked to leave my name and my number and she would let the manager know and I was told to also call back Monday 5/9/22 to speak with her to get my refund. I called around 1 pm and was asked for the same information the representative on Saturday asked for and then I was told by the manager she would need to call the girl I spoke with to verify what happened and she would call me back keep in mind they have caller I’d so from the time I spoke with the representative on Saturday until Monday and until now they are not answering my phone calls. The so called manager told me she would call me back and didn’t. So it is now Thursday and I still haven’t received my refund 🤦‍♀️. Being greedy and lack of customer service doesn’t get you anywhere. In this day and time you need to do better with the quality of the food and service. The wings that where purchased by my other family member from this location was terrible no seasoning it was as though they just dropped them in the deep fryer and sprinkled seasoning on them no marination at all and the wings were fried to hard. FYI my refund amount was 87.72 that they STILL OWE ME FOR. ATTENTION DO NOT SHOP HERE. THEY DO NOT LISTEN TO REVIEWS AND CLEARLY HAS NO INTEGRITY AND ARE ONLY AFTER...

I attempted to place an order today, Friday, 9/6/24 @ 11:40am, and one of the rudest ladies was taking my order via phone. She first told me she could not hear me, so I called her back. She repeated the first order, but got frustrated with the second order, told me she did not feel good & told me to come in & place my order & she then hung up the phone in my face while I was taking. I could not go in & wait 25 minutes when I only have a 30 minute lunch break. Before she hung up, I told her she was about through with the order, but she had already hung up the phone. Piss-poor customer service! I know they are busy, esp. during lunch, but if you can not handle the rush you do not need to be taking lunch hour calls. However, I love Crumpy's and their food, just NOT the "phone service" I received today from this one individual. I will NEVER go back to that location again! If workers do not feel good,...

I waited for 1 hour to get 2 of the 5 piece wing combos. Food was ok but service was trash. The customer service is horrible. I literally watched 10-15 people pull up and ordered they got food and left. I asked the lady at the front about how long she said I have about an 30 min wait on my orders I told her it’s been over 30min and she didn’t even respond. If you value customer service and good food please don’t visit this place. If the lobby looks like the pictures I added I wonder what the kitchen looks like. TRASH...