Jack Pirtle's Chicken — Restaurant in Memphis

The food is usually good, but the service ALWAYS stinks. I went through the drive-thru today, placed my order and waited at least 10 minutes for the employee to hand me the food, and it was missing the corn. Then she charged me for it! That is some sorry customer service. Just making the corn complimentary would have made up for the long wait. The lady ahead of me had been parked and waiting since I got there. She even had to get out of her car and walk up to the window to wait another 5 minutes. Boo!!! I love the food, but why is it such a frustrating experience...

Last night you all played me.. 1st of all the open sign was off and it wasn't 10pm yet. I pulled up to speaker and you made me wait almost 4 mins before you even answered the speaker. Got to window and still waited another 3 or 4 mins only for you to pass me a box of old liver and greasy fries.. Then you didn't have any biscuits. I was very disappointed. I got my refund and went home in disappointment. The cashier was very sweet, he gave me no...

This experience wasn't so good. Lady at the window was rushing while I was trying to place my order and when I got around to pick up my order, she took her time taking my money and giving me my food. My livers were really burnt and the cup she gave me was leaking. Before I could ask for another cup, she closed the window and walked away as if she didn't want to be bothered....