Little Caesars Pizza — Restaurant in Memphis

From nice to RUDE in 30 seconds I ordered my food online by 815 and the system in for me it’s gonna be 30 to 45 minutes. It gave me an email confirmation that will be ready between 851 to 8:56 PM! I had to wait in line because the maximum number of customers they can be in there is three. I had no problem with that oh but once I got in and it was time for me to get my order I went directly to the oven to punch in my code but there was nothing and by that time it was 9:00 PM.

Of course when a young lady asked me my name for the order and I did inform her of that it’s not in the oven for me to get out myself her reply was you have to get it out the oven. Obviously I tried this cause that’s the first thing I did once I came in was look. She was already frustrated due to she should have been off because of her shift had ended. I did inform her that if your shift is ended you should go ahead and go unless you are the manager or you are under 18 and according to the rules you have to be gone at a certain time. So she said that I would have to wait for my food which I moved to the side and I waited.

The customer behind me also had to wait for his food for delivery she didn’t start getting rude telling the three customers that were in there to online orders and one call in that their food wasn’t ready and they had to wait outside. How are you going to tell us to wait outside when we had a time to order for mine if I placed at 8:15 and showed up 45 minutes later to get my order what’s wrong with that picture. The other person called in and the last was a delivery driver picking up a delivery order.

Being rude does not get you anywhere in this world be nice would’ve got you a little bit of cooperation but when I say my order had to come out at a certain time the manager stepped in and corrected it within one minute he had the big order: ready that was before me then he asked me to put in my number I put in my number and that order was ready following his. But to be rude to people because you’re frustrated and you’re at work Will make it where this business has less traffic coming in and they have to cut back on staff they’re not gonna let go of management they let go of the understaffed first. To that manager you get five stars in my book but overall this is a 3 1/2...

If I could give this location negative stars it would be -10. This location is by far the worst fast food experience I have EVER have. The store was dirty, the workers showed no professionalism, customer service and to be honest the cashier looked to be on drugs. His pants was draped so low that I could tell you his underwear color and brand (Hanes/grey). I placed an app order for the first time and was looking forward to trying out the pizza portal for the first time. The order was placed for a hot n ready sausage and a most pepperoni with a 2L drink. The order was placed at 9:05pm and was to be ready at 9:38pm. I didn't leave with my order until 10:15pm with not as much as a sorry for the wait sir or ANY acknowledgement. Other customers have been waiting for over 20 minutes for simple hot and ready orders. I'm hoping for a better experience in the future but it will not be with...

I ordered a large pizza with additional pepperoni. While waiting more than 30 minutes for the pizza, I watched many people order and leave. When I asked how long it would take to be ready, I was told 10 minutes. I said I had already been waiting 30 minutes. I was told that it was delayed because they had a large order. In that 30 minutes, everyone who came in left with one or two pizzas. Since I was the only white person in the building, I think there was a very different reason that a 10 minute pizza took 30 minutes.

Eight months later -- went back to get a $6 "bestest mostest"; same story. All black employees, all black customers, except me. After watching customer after customer getting their pizzas, I finally asked for a refund after 30 minutes so I could go home and order online. When I order online they can't see my skin, and amazingly my pizza is ready in about...