1-Star Review: I truly wanted to support this bakery, especially as it's a Black-owned business, but my experiences have been nothing short of frustrating and disappointing. I’ve been here three times now, and each visit has left me more dissatisfied than the last. I can’t keep wasting my time and gas on a business that’s so unreliable and inconsistent.
For starters, they open at 11 am, but when you arrive just an hour after opening, you’ll find that they barely have anything ready to buy. It’s always a huge letdown to drive over 30 minutes, only to be told that most of their products aren’t even prepared yet. The bakery is often barely stocked, which makes me wonder why they even bother opening if they’re not ready to serve their customers. This has happened more than once, and it’s honestly just ridiculous.
They tell you to “call ahead” to check what’s available, but good luck actually reaching someone. I’ve called multiple times and the phone just rings with no answer, which is incredibly frustrating. It’s not like I’m calling in the middle of the day either — I’ve called during their business hours and still no one picks up.
Another issue is that their website doesn't match what’s actually available in-store. You can’t rely on it to know what to expect when you get there, and it’s clear that there’s no effort being made to keep it up to date. It feels like this business doesn’t take its customers’ time seriously, and it’s a real inconvenience.
I gave them the benefit of the doubt the first time, thinking maybe it was just a fluke, but it’s become clear that this is a pattern of poor management and lack of proactiveness. I’ve tried, I really have, but I’m done. There are so many other bakeries out there that respect their customers' time and offer consistency.
It’s unfortunate because I wanted to support a local, Black-owned business, but at this point, I just can’t. I’ll be taking my...
Read moreOn 3/22, I went to Sweet Red Peach in Menifee to pick up a cake that my 17-year-old niece had worked hard to pay for herself. She balances two jobs while helping her mom with her younger siblings—far beyond what most teenagers her age do. My sister and I recommended this bakery because we were regular customers, trusting in their quality.
She spent over $100 on this cake, plus additional decorations, wanting to do something special for her mom. But when we picked it up, the writing on the cake was shockingly bad—uneven, messy, and looking as though it had been scribbled by a child. The sides were also damaged. My niece, who had been so excited, broke down in tears, devastated that her heartfelt gift was ruined.
We immediately called the bakery, hoping they could fix it. My younger sister rushed over, but the only person there—an employee with purple hair—was kind but unable to help because the entire team was at the Pasadena grand opening. With no other choice, we scrambled to find a last-minute solution, spending an extra $30 on a custom cake topper just to salvage the cake.
The next morning, I received a call from the baker, who offered a mere $15 refund—an insult given the over $140 we had spent. When I explained the additional costs we had to cover due to their mistake, he dismissively raised it to $20, saying, “That’s it.” When I pointed out how unacceptable that was, he arrogantly responded, “Yeah, but it wouldn’t taste like this. If you don’t know that, you ain’t our type of customer, so I guess we lost a customer—oh well.”
This level of unprofessionalism is appalling, especially from a business we once supported and recommended to friends. Watching my niece, who works so hard for every dollar, be dismissed like that was heartbreaking. Sweet Red Peach not only ruined her special gesture but made it clear they do not value their customers. We will...
Read moreI picked up pretty much everything they had available that day to taste and here’s how it went. Vanilla w/vanilla buttercream: Very rich and moist. If you’re into super sweet treats this one’s for you. Chocolate Chip Pound Cake: Thick, dry and lacked the amount of chocolate chips I would have liked to see inside. However the marble glaze on the outside saved the day. -Oreo Cupcake: Similar to what you would find at many bakeries. It was good but nothing special. -Chocolate Cupcake: Your basic chocolate cake. If you don’t want the full sweetness of the vanilla, you should try this one instead. -German Chocolate: Was more lackluster than anything. -Strawberry: Another regular. -Peach cobbler Cupcake: Disappointed everyone in the house cause we were all expecting it to somehow taste like peach cobbler yet they tasted like a basic cupcake with peach slices on top sprinkled with leftover bland crust. -Carrot Cake Cupcake/Carrot Cake/Carrot Cale Deluxe: Have all been delicious as I’ve ordered them time and time again. -Berry Up Cupcake: Has a lemonade like glaze under the strawberry which I thought brought the flavors together perfectly. -Blueberry Lemonade Cupcake: Won the ENTIRE afternoon tasting with my family. With comments like “This is the best cupcake I’ve ever devoured”, “The blueberry was there, the lemon was there, it’s as the young kids say “slaps“.” and “I would literally order 80 of these and continue to eat myself into a diabetic coma in which I will never see my family again and I really don’t care.” -Chocolate Salted Caramel Cupcake: 6/10, nothing to write home about. -Sweet Potato Dessert: Failed to meet expectations. I haven’t tried the cheesecakes yet but if I’m ever in the area...
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