An all Indian staff: that's not a bad thing at all. I'm Asian myself but the staff at their Mentor location needs a refresher course on customer service. We have been going back here since we discovered this place and I've been telling my spouse I will give the ONLY WOMAN employee another chance to redeem herself but every time we come back it's always the same dry, unwelcoming and kind of abrasive attitude. We went to this location yesterday and found out that they've changed their menu so we had to check which burrito caught our fancy. This ONLY WOMAN employee kept saying next customer as if there's other people other than our party that's in line to get served. I had to ask her a couple of times to give us a minute because we're trying to figure out which one we'd like to get. A male employee stepped up and took my order, he was in such a hurry that he got it wrong. I repeatedly said I wanted grilled chicken not fried and yet lo and behold it was fried that he put in my burrito. That's fine I'll let it slide this one time but the next time I feel rushed to order food because your princess kept asking me if I'm ready to order I'll let her know she needs to wait till I'm ready. It's not as if there's other people waiting in line ma'am. It's just a little disappointing since I'm pretty sure she's like me; not born and raised here so please don't have that kind of attitude and be more respectful.... you'll have happy customers who'll highly recommend your...
Read moreReally missed having Burrito Loco in this part of town so couldn't wait to try this new spot. Everything tasted really fresh and a generous amount of guacamole on my burrito. I ordered the shrimp with Chipotle Crema and white rice. The shrimp were decently cooked but I didn't taste any chipotle flavor, maybe the guacamole overwhelmed it but it wasn't spicy at all. First week being open it may have been missed. Would have gone 5 stars if there was more flavor/spice. Kiddo tore up plain ground beef crunchy taco trio and exclaimed these are now her favorite tacos and we have tried many places beyond Taco Bell. The Boardwalk Cookies alone are worth a stop in...an Oreo cookie enrobed in pastry dough deep fried, drizzled with caramel sauce and sprinkled with powdered sugar. Yes guacamole and queso are an up charge as they are in most Mexican restaurants. Both were very good and worth...
Read moreI ran across Bubbakoo's Burritos a few months back when I was in Florida. I liked the menu but unfortunately I didn't have a chance to try it out. I was pleasantly surprised when I saw that they opened a location close by.
They are definitely an improvement over the burrito bowl business that was previously at that location.
They are offering six types of entree styles. The tostada salad ( deep fried tortilla bowl) and chiwawa (fried breaded rice balls) are unusual options that you won't find in most places. They also offer a nice variety of protein options, both traditional meats and several non-meat options.
I had the tostada salad with grilled chicken. I had my choice of toppings / add ons and flavor sauces. I went with the Chipotle Crema.
Everything was fresh and tasty. Definitely a better experience than going to Chipotle. I think this will be a regular...
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