They need to listen to the order. Repeated myself twice and they forgot the enhancer I asked for. Go to the Painesville location if you have an option.
UPDATE* Went to the Mentor location because of my errands and decided to give them another chance and sure enough they messed up my order again. Had to repeat myself multiple times on what the order was, especially size, and they are missing an ingredient. I get this smoothie (strawberry pineapple but change for banana) like every other day in Painesville so I know what it tastes like and there is no banana in it, it is all strawberry. Again love Smoothie King, but go to the Painesville one because they are always on it and have never had a bad...
Read moreThe best Smoothie King in Lake County! I order from here multiple times a week. And every one is always so friendly and nice. They even went the extra mile tonight! My family and I was at the YMCA in Willoughby and decided to pop in the Smoothie King over there in Willoughby, on Euclid Ave, at about 8:38pm. We were not friendly at all and they told us that they couldn’t serve us, because the couple of workers that were there needed time to clean up before they closed at 9pm. So we called this Mentor Ave Smoothie King and they said if we can get there before 9, they would take our order. We showed up at 8:57pm and they made us 6 smoothies. You guys...
Read moreI enjoy the PB Swizz Açaí Bowl, at times they are hit or miss. Often times great, consistent texture, other times a little watered down texture. I enjoy the no bananas and sub strawberries, for some reason staff will try to skip out on the sub strawberries and just leave the bananas out which isn’t fair, but I always double check to sure I get those strawberry toppings :) it’s happened twice and each time I have a concern the staff is typically there to correct it!
This location is clean and has seating...
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