Anacuitas BBQ Smokehouse — Restaurant in Mercedes

First time go to this place. I didn't realize that there are two businesses right next to each other and parking is minimal. Plus it's right in an intersection. I parked and it wasn't till I got out that I realized I was parked in the Other guys drive thru shop. People did space themselves as we lined up to approach a window to place an order. When I finally made it up, I told the elderly man that it was the first time I was visiting their establishment. Then he told me to move aside and took care of a lady who had just arrived.i assume she had phoned in an order. I got their special $12.70 for their round up. Chicken was good, beef fajitas and Brisket were tough. The sausage was good. The rice was very dry and beans had lots of blubbery fat in it. Also, I got bread slices which included a Heal. The BBQ sauce, was not to my liking. It was...

Most of the food was really good with the exception of the fajitas (they were extremely tough to chew). The reason for my low rating, is their customer service. I found out about this place through restaurant.com and had a certificate for this place. When I tried paying with my certificate, the man rolled his eyes and told me he did not accept those if they were not printed. I showed him the instructions that were posted on how to redeem the certificate and asked if he could please honor it this time because nowhere on the instructions did it say to print it. The instructions clearly stated show your phone to your server at payment and server will validate certificate. In a rude tone, I was told "Nope we reserve the rights to accept those...

This place is great, the service is that original, authentic southern hospitality service. You feel like your family or like you've known them for years. The other great thing is they have a special for each day. Today (Tuesday) is the brisket burger for $5.75. I ask for the fatty slices and thats what I always get. I order to take so they pack everything separate for me so I can prep and eat when I get home. They do have a dining area as well and it is the perfect Texas bbq dining area. I think Wednesday is the chicken plate special for $7.50. Not one complaint about this establishment. It is worth the visit, I...