Waffle House — Restaurant in Meridian

Unfortunately, we had the worst experience ever. Our server seemed like he was high, he couldn't remember anything. It took him 10 minutes to get our drinks. Keep in mind, the restaurant was not busy at all and we were his only table.

When our food finally started to come out, the eggs were cooked wrong, there was a hair in the food, our omelet didnt come as ordered and when we said something they simply added the missing parts of the omelet with a ton of grease. It was disgusting. Our grits then had random brown pieces in it, had no idea what it was. Our bacon never came out then after waiting another 10 minutes our waffles finally came out. At this point, our appetite was ruined and we asked to speak to a manager.

When the manager came out, we explained to him our awful service and how all of the food came out in correct. I told him I'd pay for the drinks we had but our appetite is ruined and we didnt want to eat here anymore. The manager pointed out that one of us ate our hashbrowns, cause half of them were gone. That's when we shared with him that her whole order didn't even come out, the eggs were overcooked, there was a hair on the toast and while she waited for the rest of the meals to come she picked at the hashbrowns. So instead of being sympathetic and apologizing for everything that happened, he got defensive.

It was by far the worst experience I've ever encountered. I don't expect much out of wafflehouse but this was just unacceptable. We paid $12 for 2 coffees 2 sodas and half eaten hashbrowns.

Poor...

The food here was on point and I have ABSOLUTELY ZERO problem with the quality of the food here! As to the service...the waitress that took my payment for my TOGO order was extremely outwardly vocal about my $34 ticket that didn't include a tip. So much so that she felt it necessary to walk over to the cook and say "a 34 dollar ticket and he didn't leave a tip" she was met with my logic (having previously been a short order cook myself and never felt a way) from the mouth of her coworker..."it's a Togo order, that's normal". I'm not sure when we started paying for services we opted out of by way of alternative choice, who knew?!

To make matters worse, when I inquired about my orange juice I was met with more blatantly disgruntled vocal expression. She snaps and says "I'M ABOUT TO GO GET THEM!" I simply smiled and told her to have a great rest of her day, i usually find ways to enjoy my experiences no matter where i am but these types of things really get to me. I avoid sitting to eat if I know I don't have the social meter to be out long as to prevent this type of interaction, looks like I'll just avoid this establishment as a whole to prevent further issue with my not being...

The quality of Waffle House has greatly declined since 2020. They are still clinging to COVID as an excuse it seems, everything from a limited menu to customer service. What was once a 24/7 great customer service experience has turned into “I wonder if they are taking any orders right now”. I actually tried to call my order on the way there and received a voice message saying they were limiting to go orders to ease the burden of their team. When I arrived, there was only one table inside the restaurant in use, it was quite dead. If you go later at night, it’s definitely more lively to put it mildly, and you can catch a free contact high from the smell of dope smoke that has become a nuisance inside the city limits of...