China Inn — Restaurant in Merrill

Overall: First time eating here, CASH ONLY. Was searching for Chinese food while on my stay for training in the area, and found this was the closest to my hotel. Placed my order and the staff on the phone said it'll take about 30 minutes. Arrived and my order wasn't ready yet, and discovered it was only the gentleman who managing all services: cooking, answer phones, and processing transactions. Food was very poor: salty for Singapore Mei Fun, the rice in the House Special Fried Rice was hard, Pork Chop Suey and Chicken Hunan was very salty. Only the white rice and Rangoon taste like it typically should at all chinese restaurants. My verdict, travel to Wausau (about 15-20 minutes away) and grab some better food.

Environment: 1/5 - floor tiles was very dirty and looks like it hasn't been mopped or maintained daily. The hot water dispenser on the table looked like there was water spots stained onto it. Was observing the cook and noticed that he used the same sauce that was used to cook the vegetables, then placed them onto the top shelf while he cooked other foods. While on the top shelf, the water dripped down onto a pan and he later used it for future...

I have ordered from China inn for years and after tonight will never be ordering again. Placed an order for pick up and went to pick up the order, got in the car and checked through the bag to make sure everything was there, which it wasn’t. So I went back in to tell them that we were missing an item and she looked at the other orders on her counter and realized we got the wrong order entirely. She was extremely rude and said accusingly, “I hope that you didn’t open the food containers that I gave you” and I told her I didn’t, just opened the bags and checked to see what was all in it. I was required to bring the original order back into the store to exchange it for the correct order. Not a big deal except while I was there she started packing up the food that I had just brought in into a new bag to give to the correct person who had placed that order!!!! Last time I checked, once food leaves your premises you are not to give that to another person and we are in the middle of a pandemic where we are fighting against spreading germs to other people. This was appalling to me and that coupled with their awful customer service is why I will never...

The food is good, which is why we order from them, but again they gave us misleading time for pick-up. It was suppose to be 40 minutes and once again it has already been about 90 minutes and we are still waiting. Please try to be more realistic when providing times. We don’t mind the wait, but don’t want to drive there and then have to wait another hour after stated time. Thanks!.... editing post.... do not order from here unless u are willing to have to wait due to them lying about the pick-up time. Food was suppose to be ready at 6:55 and it’s now 8:15. Wife is just now leaving there. No apology...nothing. Wouldn’t be so bad if this was the first time, but it’s not. If you were looking for a way to lose a customer, you found it. Regardless if u are by yourself cooking, don’t lie to your customers and at least show...