⭐ 1 Star (Because Zero Isn’t an Option)
If you're looking for mediocre food served with a side of rock-bottom service, look no further than K-Food Garden at the H MART food court in Mesa, AZ.
Let’s talk about the food first: It's passable, nothing to write home about. But the real highlight? The customer service disaster that followed.
After my meal, I politely asked for a takeout box. The employee (featured in the attached photo for his well-deserved recognition) handed me the smallest box humanly possible—like, we're talking thimble-sized. When I kindly requested a slightly larger box to ensure my leftovers wouldn’t explode all over my car, he flat-out refused. His reasoning? “The food you ordered doesn’t need a bigger box.”
I calmly explained that, while his culinary geometry was impressive, I wanted to be on the safe side in case I had more leftovers. Still, a hard NO. I get it, technically he didn't have to give me a bigger box. But here’s the thing—I don't have to spend my money here ever again. And guess what? I won’t.
So, congratulations to this employee for saving the company a whopping 3 cents on a slightly bigger box! 🎉 My next meal, and the meal after that, and so on, will never add a single penny to this petty establishment’s revenue.
In fact, someone at K-Food Garden should seriously consider promoting this guy to Chief Strategist and Customer Service Experience Executive. His groundbreaking cost-cutting techniques and innovative ways of alienating customers are truly unmatched.
For reference, I’ve even attached his photo here so he doesn’t miss the well-deserved promotion. If any manager at K-Food Garden is paying attention, this happened on Sunday, Feb 2, 2025 @ 3-3:30 pm MT.
To sum it up: If you enjoy bland food served with a side of pettiness, this is your spot. Otherwise, do yourself a favor and walk a few steps to literally any other...
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