Went here for the first time will never be going back. I ordered 2 potato corn dogs one mozzarella and one half and half meet and cheese I asked for no sauce whatsoever the cashier said ok gave me back my change. Change was 54 cents he gave me back 2 quarters I wasn't gonna trip on him about 4 pennies that's crazy. Finally got my order and he said he put no sauce on my all mozzarella corndog I told him no I said I wanted no sauce on both he then proceeded to try to tell me that I did not but my friend who I went with also told him that I specifically said no sauce on both he then said well I can remake it for u I said ok my friends food came out and I took all of our orders to the car while she was waiting on them to remake my corndog came back inside and they said they can't make it anymore bc I left with the food. Said forget and we were about to leave. Went to the car upset then decided to go back in and ask for my money back instead no one was in there I politely asked them for my money back since they can't remake it and he was trying to refuse me my money as well then I said well here's the corn dog back I didn't touch it still hot in the box he then said well I still can't remake it I said well I would either like a remake or my money back the girl that was supposibly the cook came behind him and pointed at the wall he said we have the right to refuse anyone service I asked why bc I didn't do or say anything wrong she came up again and she we don't need a reason but if u don't leave I'm going to call the cops I am 9 months pregnant and just wanted my order right me being black as well and in shock walked out bc clearly they was being racist and lazy and just didn't want to give me my money or remake my order bc there was no one in there but me walked out crying bc I've never been treated that way before. It would have been so simple to just remake me my order but obviously they didn't want to. I will remember this for a long time I will never eat...
Read moreRant alert!!! let's start off with the good. And then I will mention the not so bad:
the good news is if you're a fan from California and you discovered this place then you must be a lucky human. For they Don't really advertise as much and I can totally see why for the combinations that they utilize coming from some of their cultural roots to their understanding of American culture where the hot dog has become almost forgotten period .... with that being said until they open up baseball centers and circuses...
From their current lineup I think that they have a good stronghold except it would be nice to have more features to go along with the corn dogs. but so far they're lineup is very good I really enjoy the potato version and I even enjoy taking the time to decorate it. I'm not going to post an Instagram when you come too old at any rate the all beef hot dogs I don't know if they are organic that would be a nice thing there be it'll be nice to have a vegan version per se but all in all it's a great difference to experience from any culture, that wants to divulge into the corn dog arena. With a twist! Now the not so good...main reason why I couldn't give it a five stars because the staff is very unorganized especially in the evening I don't know if it's because of the popularity contest or it's just the overall turnout of watching them operate. I mean they're not a well-oiled machine like you would find in a in and out burger franchise. I think they still have some learning to do. Overall the experiences very promising it is a delight to enjoy, and it's a great thing if you're trying to be a little bit more unique on your first date but want to remain in the traditional aspect of falling in love with food again. With someone to share of course!
The evening staff is a little bit...
Read moreI’m giving them a bad review only for their service. I ordered food online and when I got my confirmation it didn’t say what were suppose to do for pickup or anything. I had a order number but that was it. It was crazy which I understand. But I waited in line to ask what I should do because the confirmation order did not say what to do. The women in the back yelled at me it was gonna be 20 mins which I’m okay waiting for. I was just wondering what to do. But also they have me a separate number than the number I got for my confirmation number in my email and I thought that was annoying. I wasn’t being rude. I should also mention that we saw people wait in the store for their online orders. We came back 20-30 mins later and asked if it was ready and they told us it would be a min. They were just finishing up. So we waited in the store and they yelled at us to get out and to wait outside. Which I get with Covid but I watched you let OTHER PEOPLE wait in the store for their online order and it was just disrespectful and when you asked us if we wanted sauce on our food, we said yes and they rolled their eyes at us and asked ON ALL OF THEM? And we said yes and we only order 3 corn dogs. I get it. You guys are CRAZY busy. You have a lot of people waiting outside. But we weren’t being disrespectful. We were asking how to do something because your app did not give us any info on what to do let alone the correct pick up number and you get super angry and rude. The food was amazing but not worth the BS being put through...
Read more