SoGongDong Tofu & BBQ — Restaurant in Mesa

Terrible service and cashiers. I always order from another place and decided to try a new place from the food court. I asked for help deciding between two plates. They didn't bother to explain with a terrible attitude. I decided not to pay any mind and order. I wasn't given the option to choose the meat for the dish, i was just offered vegetables. Since the image of the dish is mostly vegetables I thought they asked if I wanted the dish as is. After being charged $18 for a plate of rice and vegtables, the cashier immediately leaves with my friend waiting to order. After patiently waiting the cashier returns to ask "what we are waiting around for." She didn't even excuse herself after we told her she left us waiting to place another order.

When I finally asked for the meat of my platter, the staff didn't do anything to fix the problem but blame me for the miscommunication.

Honestly I just wish I would have listened to my gut and ordered somewhere else with the trash service...

This is my favorite place to eat at inside of the H Mart Mesa foodcourt! As its a food court, the experience is different compared to a restaurant. You walk up to the booth, check out the menu, then select the meal you want (and any drink you want) and wait to hear your ticket number to get your meal. The meals served at SoGongDong are served on metal plates on top of wooden platters on tray (they can be heavy so be careful). I went with my family and we got to try 3 different dishes. My favorite is the Korean style omurice, with lots of cheese and green onions as the topping. The servings are very generous, and the plating is colorful and fun. I love their food and want to try their...

The food is delicious... when they get your order right. The last few times when I've ordered they have messed up my food. I said my order 6 times and they still didn't understand what I wanted and had to remake my food. (Even though I kept pointing to the picture of the menu and speaking as clear as possible). And then last night, I ordered the tofu soup with ramen but they forgot the ramen. And they didn't close the container all of the way so some of the soup leaked out and ripped the bag. So I had to carry home a hot, spilling soup. I'm disappointed that it is so difficult for them to get the...