Tropical Smoothie Cafe — Restaurant in Mesa

I've ordered from here now three times, twice for smoothies and food, and once for just smoothies. The first time I ordered the Blueberry Bliss smoothie and turkey bacon club sandwich. Both were delicious. My next visit I ordered the dragon fruit smoothie, which had an overpowering banana trees oh, and I did not care for it at all. My last trip there, I had the pomegranate plunge smoothie which was very good, and the chicken pesto flatbread, which was amazing. I would like to mention that they apparently have a new, upgraded app. However, it leaves much to be desired. There are store specials that I discovered only after my last trip there because there's no mention of them on the app. Also, the app does not allow you to make substitutions, only add or remove ingredients, although you can substitute if you are in the store. There were a couple more annoying things about the app, but I did like that they gave me a coupon for my birthday. Oh, one thing to note is that you get a free smoothie when you sign up on the app. However, there are a few steps you have to take in order to get it, and it doesn't really Advertiser notify you of the free smoothie. Again, I only found out about it after seeing a sign inside the store and asking one of the employees how to redeem it.

In conclusion, the app definitely needs some work, the food thus far has been amazing oh, and the verdict is not yet out on the smoothies. But they are definitely worth another try oh, so I will be back.

Note to Tropical Smoothie: Please offer larger smoothie sizes. For two of the three smoothies I've had so far, there simply was not enough to satisfy my...

I've been to the Baseline & Cooper one many times. I have had wonderful service, salads & smoothies were excellent. I went to this one on Guadalupe & Signal Butte, expecting the same but was disappointed. First, the girl at the counter tells me that only chips come with the salad bowls which was a first for me. I had always been asked which I wanted, the chips, fruit or kale/apple slaw. So after a bit, I asked if they were out of the slaw to which she answered no, then went and gave me a container. 🤔 Second, I noticed as soon as she gave me my salad bowl that it looked half filled. I didn't question it besides I was in a bit of a hurry. When I finally opened my salad, I literally could count the spinach leaves! There was hardly any romaine lettuce nor kale. Suffice to say, I wasted half of the dressing as well because there want enough of the salad. I won't be going back. So...

I took my family out to eat here, and my wife got the jerk chicken flatbread. About halfway through, she bites into the paper from a cheese slice. I brought the sandwich up to the counter and asked the kid at the counter for a refund on the sandwich, sating we did not want another sandwich. They insist on making me another sandwich. Another young girl comes over, immediately with a bad attitude, and tells me to write down my phone number and name, and they'll figure it out later because "i can't do it." I said no and that I want to be refunded now. She says she needs to call her manager, and after about 8 minutes, she finally was able to refund my card. I asked for both their names, and they gave me a more bad attitude. Refusing to give me their names. I was not rude. I did not raise my voice. I did not curse. I did not use names. Unacceptable service....