Golden Chick — Restaurant in Mesquite

Wanted to fried catfish and try some of their Wicked Wings they've been advertising. Both were on point and I was impressed. I like that they're fresh and perfectly battered. I look forward to going back and trying their crispy chicken sandwich and hoping it comes Wicked Style. FAST FORWARD UPDATE: You ever had such a bad experience When You're Expecting such a good experience? When you say I will never ever go there again? We went there looking so forward to some great catfish, Wicked chicken wings, and chicken tenders. We tried all three and I made it clear that I wanted only fresh stuff. It was terrible, been sitting around too long or was like it has crispy in a bad way. Everything from the freeze to the fried okra was like I've been sitting around too long and not fresh. It was scrawny and shriveled up . I had made it clear that we wanted fresh food can the young man guaranteed me that it had just came out. There was no need to lie to us. I spent quite a bit to be disappointed so badly.. we had been so impressed in the past. I know that it's hard to get decent help but they needed to have some kind of management and quality control. They are definitely lost our business. There's too many other places in the area that provide...

I do not know why I continue to go to this location. Management is inadequat because they always seem to get my order wrong.

This location has gotten my order wrong 4 times. I ordered my food online and my order this time was missing the rolls. Last time it was missing chicken.

I called the store and the store manager Linda said I could go back and get the rolls however I live several miles away, which doesn't make sense. She also gave me the option to get the rolls another day, which that didn't make sense either. Why do I want rolls for another day if they are intended to be eaten with your food.

I highly recommend not going to this location if you can help it.. if you can't help it make sure to check your order to ensure you are getting what you paid for.

Manager or owner if you would like to discuss details please let me know. I am happy to discuss my thoughts of how to improve a better customer experience.

I gave them another chance on 12/09/21 and it was horrible. Placed my order via the drive thru and waited nearly 30 mins and nothing. I went inside to get a refund and will never go back. It is shame this business continues not to listen to feedback and give poor customer service. Do not waste your time...

What’s the point of ordering online, when you still have to get in line to the drive thru to get your order. If I knew this I would have just ordered my food at the drive thru kiosk. I really enjoy the food but the system they use to hand the orders is horrible! I ordered at 4:52pm, says food would be done at 5:11pm. I get to the location at 5:15pm. Find out I have to get my order thru drive thru. I get to the kiosk at 5:42pm. told I would get my food at the second window, still have to wait for the cars in front of me to proceed. Wouldn’t it make sense to have a person for high traffic times hand out orders to online and food delivery services! The drive thru line is horribly long because of this reason. Finally got my food at 6:02pm, not really know how long my food was sitting there! It’s a big difference for food sitting there for 30 mins and 5-7mis! Get home at 6:11 and find out that the additional 3 tenders I ordered were missing and the corn nuggets I ordered turned out to be fried okra. If your going to take at hour to go thru the line they should at least get the order right. I would have given a two star review but this service and system didn’t let me enjoy the food that was...