Scooter's Coffee — Restaurant in Mesquite

I placed a mobile order and had a few customizations due to allergies. I get there and the first drink was made incorrectly so they remake it. However the second drink was also made incorrectly with ingredients that I am deathly allergic to. The remake took about 15 minutes to do so I just asked for a refund. Then I was told that only managers can do a refund and I will have to come back on Monday in order to get one since the shift lead working was not able to.. When last time I was able to get a refund when they were out of my food item, and he was not a manager. The crew that was working on 10/18/2025 at 11:30am was rude and unprofessional. The drink that was handed to me could have put me in the hospital. I did customizations for this reason and they could not make the drink correctly despite my order saying what needed to be changed. Now I have to wait until Monday to get a refund. Very...

The staff here is really nice and the service, my issue is w the quality and price of the breakfast sandwiches 😬 paid almost $6 for a bagel that was 3in in diameter, microwaved soggy probably frozen before, and the sausage was over an in thick looked undone on the inside. The caramelicious was good but nothing special, and the other two visits and drinks we’ve gotten have been decent at most. Great location & promos & staff, would like to see higher quality food...

I order through the app and there have been a couple times the blended drinks were blended to the point they were pretty much just water. Last time I ordered the peppermint mocha blended drink it was just mocha with peppermint sprinkled on the whip cream. I was excited the new was opening but have been disappointed a few times so may just drive down to the other location which is...