McDonald's — Restaurant in Metairie

If I had a choice to put 0 stars I would have! After going to a motor cross event in New Orleans, my friend and I decided to stop here and get something before hitting the interstate to head back to mobile. By this time it's 23:53(11:53p.m). First they tell me that they can't do two orders in drive. We ask if they are open inside, the drive thru girl said,"no." We get to the first window and the manger is there and says that it's company policy so, not only do they not put the customer first like they should, they also inconvenienced us by having us drive around to order AGAIN! Causing us to back track and not arrive home until 3 a.m. I'm disgusted by their customer service and how they treat us, customers. FYI, all I wanted was a Lg coke and a bottle of water and my friend is wanted a cheeseburger and a bottle of water, nothing crazy or hard to do. McDonald's has declined drastically the past 8 years. Every year the customer service is worse, it's as if customer service isn't a term to the McDonald's industry or at least most. I hope corporate fixes their mistakes in management. Hire people that represent your business with integrity, the best customer service to offer, and that make people want to come back. Lastly, I just called 2916 Jefferson hwy New Orleans, la McDonald's and their manager rudely spoke to me and hung up after I asked for...

Went thru the drive thru to pickup some nuggets and fries for the grandson. The attendant asked for my order and she started having troubles when repeating it to me, then it sounded like someone else took over, and they certainly were upset and short with me, as if they didn't have time for my order. I almost pulled out of the line after being talked to like that, but my wife encouraged me to see it thru since the 2 year old was hungry. After that experience I drove to the 1st window and found a young lady that did not greet me, and had a blank, stoned or zoned out look on her face. She was able to complete the payment transaction completely expressionless and I moved on to the final window to pick up my food. The young lady working this window was the one bright spot in the whole experience. She greeted me, smiled and most importantly thanked me for my business. The nuggets were warm and somewhat flavorful. The fries were bland soggy and without salt. Overall, we were very disappointed in our McDonald's experience, and it may be awhile before we return. There are plenty of other fast food restaurants out there that will be happy to take our money...

They are very rude the manager Damien is very rude iam a very respectful young lady and I have always been a loyal customer over there I would love to meet with the store owner please and how do you get in touch with someone every time I dial the 1-800 number to make a complaint I can never get anyone to contact me back and it's been going on for about a month could anyone give me the directions to who I talk to please and thank you they always put salt on my fries and I always ask for no salt on my fries and I thought customers is always right when you see salt on your fries and you telling manager you don't want those consulting your fries and that manager tell you there's no salt on that price and make you take it it's a lot with that guy and I called him back and told him one day and he told me to let them know that he said that it was okay then when I addressed it he said that he didn't tell me he lied and just some things need to be addressed over there at that McDonald's definitely anyone know someone that I can reach out to to talk to please let me know thank you...