Papa Gino's — Restaurant in Middleborough

This is by far the worst Papa Ginos in the whole franchise! You will wait 40 minutes beyond your expected time. They tell you 5 minutes when you get there and you just wait and wait! The whole staff just sits around yapping while everyone is waiting for their order. The pizza is never made right and somehow tastes different than other locations. The Papa Ginos franchise as a whole is going downhill. The consistency of the pizza making is atrocious! I order the same pizza every time and it somehow comes out different every time. It can probably be attributed to this young generation of kids that are completely lost and can't handle the simplest task. I had an order that came to 11.77 and gave the kid 20.77 and when he saw the change, he was a deer in headlights! He couldn't for the life of him count the change. He looked at it for three minutes and entered it into the computer as 20.72. I was trying to make it easy for him and get back bills only and it turned into a disaster! The manager had to come over to fix his mistake. This same thing has happened a few times when I hand these kids change, they can't figure out what it is worth. It's actually...

I never leave bad reviews but my experience today deserves one! Walked in after ordering 35 minutes ahead of time, one of my pizzas was sitting on the counter, cooked, uncovered and un boxed. The other was still being made. The woman with the orange hair looks over after I watched her make it and put it in the oven and says. Are you ordering? I replied picking up, she then say yup we are working on it. Then proceeds to talk to the other woman about how no one can talk to her in the morning because it's sets her mode fpr the day and she's needs to put a smile on first... after 14 minutes she walks over to my pizza siting on the counter cuts it and boxes it. She then pulls my other pizza out of the oven. Thought I was good for there. Nope moves around some trays slams it on one then tosses it to the side and starts making another. Another guy who was there cleaning windows walks over because he sees myself and 3 other customers getting annoyed and says I'm really sorry about this. I ended up walking out 51 minutes after ordering and told them to keep it. Woman with the orange hair was unbiased. If she worked for me today would be...

I ordered 2 pizza's to be delivered (we're only 2 minutes away) and I was told it would arrive in 1 hour. An hour and 45 minutes goes by, no pizza!! I drive there and people that are there are canceling their orders and walking out. Door dash people are mad waiting a very long time for their orders. I noticed the prep area and pizza oven area there's no lighting, they're practically working in the dark. This is unacceptable!!! I complained to the worker and the Manager, and they could care less!! Pitifull work ethic from all of them! Especially the Manager! One of the workers asked the Manager if he should answer the phone (which was ringing off the hook for over an hour and no one was answering) and "the Manager said no". I told the Manager that they're going to lose a lot of business and he could care less. He should be fired! Awful customer service, awful work ethic. And the pizza sucked! I've been going here for over 18 years, I think it's safe to say we...