Dunkin' — Restaurant in Middletown Township

I stop here anytime I have a shoot South of New Jersey. This location has the worst Dunkin donuts staff that I ever encountered and I visit a Dunkin donuts almost every day. They are sometimes not attentive or responsive. You can stop at the order station and it will take some uncomfortable minutes for them to take your order... sometimes they will be arguing amongst themselves. They serve food and will not give you napkins etc. One time I noticed their coffee is more expensive compared to must Dunkin I had been to, so I asked the staff if prices went up, in a very friendly way...and he said to me at the end of our conversation "no free coffee here" his choice of words didn't hit me until after I drove off...and I was getting late so I just left with the anger in me. I spend a lot in Dunkin coffee and never looking for free coffee. The other incident I had, this staff, a guy was asking folks in the drive through to pull up in the parking lot to wait for their orders. So when I asked why he told me he gets rated poor when customers spend too much time in the...

This is one of the only Dunkin’ Donuts locations that I know that my annoying drink order will be made correctly! Lol.

I stop in this Dunkin about once or twice a week and I get pretty much the same thing every single time. I always do the online order through the app and I have almost never been disappointed or unhappy with the way that they have made my coffee or breakfast The staff here is always very kind and there’s a young man with dark hair, who I see fairly often as well, and he is always very nice to me, I don’t know his name unfortunately, but I see him there very often and I have for a couple years now.

You guys are great and I thank you for that! Keep up the...

I have been ordering from this Dunkin' occasionally over the past 4 years and have yet to be disappointed! Food is always fresh , order is always accurate and friendly service. I had an incredible customer service experience- I had ordered on the go on my mobile app (which charged me) and it got sent to the wrong location, after I realized it I re-ordered at the counter of the Lincroft store and just made a comment about really needing this coffee since I made a silly error. Just as I was about to pay, the manager, identifying that he worked at both locations, comp'ed the coffee for me. Though it was just $2, I was so grateful for his kindness. That's wonderful...