The Urban Farmhouse Market & Café — Restaurant in Midlothian

Owner is a self-obsessed control freak incapable and unwilling to run her own business. "HR" has a habit of protecting employees that create a toxic and hostile work environment for their own self interest. Food, fridges, and line are covered in mold and infested with flies and other pests, yet the health department refuses to do anything about it (owner hides documents that she's required to display). The "gluten free" station is constantly cross contaminated without as little as a barrier in the broken fridge to keep it separate from the rest of the food. Ice machines were filled with pink mold and copper which the owner knew about and sold to customers for at least a year and did nothing about it until it finally broke. Equipment is damaged to a point of being a health and safety hazard (exposed wires, fridge caught on fire, standing water where produce is kept, more mold in the back rooms). The sanitizer is almost entirely water. For a period of time, employees were expected to wipe down counters with coffee filters and water because the store ownership and management couldn't manage to keep basic things in stock (cup lids, straws, soup lids, most of the food on the line, rags, coffee filters, etc). Floors are black from years of built up grime. The little food in stock is more often than not well passed it's expiration. Owner has a habit of disrespecting employees and their time as well as bouncing checks on a semi-regular basis. Not really hard to see why she's losing both customers and employees. On top of everything, when she's not away for months on end on personal vacations, the owner has the audacity to charge a bare minimum of $14 for food she doesn't know how to make, and expects employees to perform duties well beyond their pay grades while she actively makes life harder for everyone. Great place to go if you're a conservative freak with too much money to spend and no care for the quality of ingredients (largely Sysco and regular grocery store supplies) or your own health. Just ask around and nearly everyone has some horror story associated with this place. Store regularly gets calls from companies shorted on payment. Most jobs like this are thankless, but if you work here you will either be fired (rehired, promoted, then demoted all within a week) or driven to quit. The pay is barely worth the toll it takes on you, and not incomparable to almost any other cafe in the area. Business is on its last legs and I couldn't be...

I used to write here all the time. Absolutely loved this place. I see people talking about it being over-priced but you used to get what you paid for. Six months or so ago I was leaving town on extended business and saw a change in management or ownership or whatever before I left.

Six months later I returned and am sadden to see my favorite spot has become a shell of its former self. Items and food have declined or completely disappeared yet the prices remained the same. The staff is friendly enough yet the magic is definitely gone. Many of them seem to always be training. I suppose due to turnover rate.

The final straw was today when they didn't even have lids for their coffee cups. I've ran coffee shops. That's 101 ordering right there. When there was a shortage of lids, I hit up a Sam's Club and stocked out of my own pocket due to standards I felt should be set for customers.

It's not that this place is bad. I can just feel the lack of care by either ownership or top management and the employees seem to be doing their best. I was happily willing to drop $20 to $25 dollars here three times a week when the product was worth it. Sadly it no longer is.

The lack of stock and attention to detail is glaring when compared to what this place was before. I'm far from the only one to speak on this issue. I drive past five coffee shops to come here. I think today will be the last time I do that.

I post this openly so that if management/ownership really does care about how awesome this place was and can be again, they'll take a real hard look at the product and environment they are offering and work harder to change. If I wanted the experience I've been getting, I'd might as well just go to a...

The Urban Farmhouse Market and Cafe is a culinary gem that seamlessly combines great food with an awesome atmosphere. As you step in, the space is light and bright, with beautiful views from every window that showcase the surrounding lush foliage, creating a charming and inviting ambiance.

The restaurant's strategic location, right next to the new Midlothian library, adds to its appeal, making it not only a delicious dining destination but also a convenient one. The outdoor seating is a delightful feature, allowing patrons to enjoy their meals amidst the natural beauty that surrounds the entire establishment.

What truly sets this place apart is its excellent service. The staff goes above and beyond to ensure a memorable dining experience. The menu boasts a variety of tasty and delicious dishes, each prepared with care and precision. The culinary offerings are a true testament to the chef's skill, leaving patrons craving for more.

In summary, the Urban Farmhouse Market and Cafe is a must-visit for those seeking not just great food, but an overall exceptional dining experience. Whether you're enjoying the beautiful views, soaking in the charming atmosphere, or relishing the delightful outdoor seating, this place has it all. Plus, the added convenience of being next to the new Midlothian library makes it a perfect spot to indulge in culinary delights while surrounded by the best of what the area...