Subway — Restaurant in Milan

I just ordered dinner for my husband and I....let it be known we go to this location at least once a week if not more....I just had the worst customer service ever!... obviously a new hire.but...what she did was very unsanitary!... I ordered 3 subs 1 for me and 2 for my husband..1 of his was an Italian BMT... she asked what condiments I wanted...they always ask that last...I proceeded to tell her light lettuce and she refused to put it on until I told her the condiments...so I said okay mayo...but light on the mayo...she covered that sandwich with the biggest glob I have ever seen...I just looked at her and said absolutely not...that is wayyy to much...she started to scrape it off with her fingers!!!!!!... her coworker told her to take a knife and scrape it off...she tried and couldn't do it so instead she picked up a whole slice of ham and threw it away...as I'm watching in shock...she still left a huge blob of mayonnaise on one side...replaced the piece of ham she threw away and smeared the remaining mayo all over the sandwich with the piece of meat....then like nothing was wrong said...sides???... I said light lettuce and grabbed a huge handful and put it on the sandwich!!!... thank God her coworker finished the last 2!... if my husband wouldn't have really wanted subway i would have walked out!!!!.. that girl should NOT be in food service anywhere...or...

Usually don't have many issues here, unless I use the app. Very rarely app orders are made correct or fresh. I ordered the Sweet Onion Steak Teriyaki Sub, it was probably the worst sub I've ever had. Looked like it was made in a rush on a day they weren't busy. It's supposed to have green peppers, red onions, steak and cheese. All it had was the steak, cheese, sauce, and maybe one little red onion, it completely lacked the other toppings it was supposed to have. The sloppy sub onion tasted like sweet onion teriyaki and cheese, it was horrid. I even contacted Subway directly about it, got absolutely no reply. If you're going to go here, go in person so you can watch them make it, otherwise they don't know what they're doing, I don't recommend you use the app, even if it's for convenience unless you wanna risk your meal tasting terribly. I had to use the app because I only get a 30 minute break, and wouldn't have time to eat if I drove there to order it,...

The post at bottom was my 5 star grateful review. UPDATE: I live in Milan but sometimes travel to Ann Arbor, Dundee or Saline for my Subway sandwich. I do not live in town which sometimes makes it difficult to do business with businesses that do not answer the phone. There have been times I've called the Milan Subway for 35-40 minutes with no answer when they're posted as open on Google. Still appreciate Milan Subway but had to downgrade to 4 stars....

Below is my previous review posted back when they cared to always...ANSWER THE PHONE!...: Subway food is certainly some of the tastiest and healthiest of the fast food choices and the whole staff here is awesome! Very friendly and cooperative! Cameron is a gem. He goes out of his way to make you a happy,...