Pizza Chef — Restaurant in Millbury

I’ve been getting food from pizza chef for as long as I can remember. I have never ever had any issues until recently. Every time we order for dinner you can tell whoever has been making the food lately truly does not care a single bit about what they’re doing. Things are always missing / incorrect. I.E - tonight i asked for white sauce on my pizza, got red. My bf asked for extra mayo, got none. We’ve also both noticed that the subs are now thrown together and lacking ingredients. I’m under the assumption that it’s probably run by teenagers at night because whenever my bf gets lunch from here he never has an issue like this. Not trying to tell anyone what to do, but being someone who is also a manager at a local deli, it seems to me like the manager (or maybe the owner) needs to step up and pay attention to what their employees are doing and train them better on how to make quality food that’s actually worth paying for and makes people want to return. (If I’m paying $20+ for a SMALL 2 topping pizza the least they could do is make it correct the...

Ordered a pizza brought it home no sauce. We specifically ordered extra sauce. We called and they agreed to deliver the correct pizza. They sent the exact pizza we just sent back. I called back and was treated extremely poorly by the manager who informed me that we ordered alfredo sauce and she was standing next to girl who took the order. We have never asked for alfredo sauce. The receipt says no sauce. We ordered extra sauce. Extremely disappointed in the lack of communication and mostly in the attitude of the manager. Will never go back and will discourage others to patronize this restaurant. We work very hard for our money and this was a treat. For her to argue with me when the word alfredo sauce was NEVER said is beyond bad business. I will be speaking to the owner and that will be my final transaction with pizza chef. There is way too much competition for her to treat...

I have been a customer for 20+ years, long before the current owners came along. We have never ordered from anywhere else in town, but I can’t do it anymore. For the past few months, the orders in the evenings are constantly wrong. Although they fix the wrong orders, the food and portions have also changed. And I can’t listen to the guy in charge at night scream at the young kids who work there any longer. I just ordered a chicken salad salad and was delivered a plain salad, minus the chicken. When I called, I could hardly hear the girl on the phone because the guy was screaming at someone so loud in the background. Although they are sending someone to deliver the chicken, this is happening more and more. I have seen numerous complaints similar to mine on Facebook recently so I know it’s...