To be honest, I’ve never been here to this location but I made a mistake today. I accidentally clicked the wrong location without me noticing until I got to the little Cesar location where i supposedly made the ordered until i realized i had ordered the pizza and wings at the wrong location and wrong city. I’m 4 hours away from this location. I called this place and spoke with a young man, I wish I could have gotten him name but he was so kinda and nice and told him about my mistake. At this point I didn’t care about the pizza and wings. I just didn’t want the food to go to waist. I already had paid for it, and told him. Just give it away or you or another employee just take it home. I don’t want it to go to the trash. The kind man told me it’s okay. We will refund you and tried to help me as much as he could. Thank you for your help. I’m sorry...
Read moreTonight I went in to order two pizzas and some wings , It was a little busy with only three workers for a Saturday night but the wait time wasn’t a problem for me however the manager had the most nastiest attitude and the boy went to show her my wings which had blood in them due to them not being cooked all the way instead of her apologizing and saying I can make you a fresh set she was rude and just overall nasty and kept saying it comes already cooked ect. I asked for her supervisor info and she did not want to give it to me . I understand it gets busy and stressful but keep your composure no matter what your a manger you should know how to deal with a hectic night but On the bright side the cashier a boy with braces and curly hair had awesome customer service he fixed my order kept apologizing and even bring it...
Read moreThe last time I was in Milpitas one of the cashier had given me the wrong order but when I called Michael was very helpful and offered for me to come back to give us the right order. When I called at 9:30pm that same day(Friday) the cashier who made a mistake on my order said that they are closing that day at 10pm so They don't have time to make my order. I came back at 11:30a.m. the next day (Saturday) Robin immediately helped me and got my order within 15 minutes. The other cashier on Friday night had given me so much untrue facts. I cannot get hold of their manager Carlos at any time. They do not answer the phone and Carlos was not in the property at any time that week...
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