Papa Johns Pizza — Restaurant in Minneola

04/15/25 I decided to order in this night. I did not get the chance to prepare dinner and called in at 8:10pm to place in my order. I was told that it would take 45min for deliver which work out. However, after waiting over an hour and not receiving the order, I decided to call again and check in at 9:40, which I was told that my pizza is on the way and left the store 10 min ago. After waiting another 35min I decided to call again, and spoke to the so called team lead Ethen, trying to explain the situation to Mr. Ethen he got annoyed and hung up on me. I decided to call back hoping to speak to management about my rude encounter but he explained to me that he was team lead tonight. By far the rudest experience I have ever had dealing with lead. Mr. Ethen was extremely unpleasant to deal with.. If he is part of management, they should just shut down that store because If this is acceptable then it leaves me to believe that management is even...

Absolutely disgusting! this is there new thing with the cool ranch Dorito. Last time I’m ordering from them last time we got pizza and it was terrible and manager was rude about it and they gave us wrong items on pizza and it was burnt. I said never again. We order from them at least twice a month and it’s been getting worse and worse tonight is the last time. Not wasting money on them! The new item is horrible it had one tiny piece of chicken and I actually took off the reins of the onion before taking photo big disgusting pieces of the outer onion. Could not even cut this with a pizza slicer it was so sponges think it was previously cooked then microwave……done! Never again. No use in complaining to them they just make your order worst...

DISGUSTING!! They knew they were sending this garbage out to me and they still did because they don't care... Just soaking grease and oil I don't know if it's the cheap pepperoni or the cheap cheese and whoever tossed it doesn't know what they're doing because the middle was so thin it just soaked up all of the oil...

You can see the pictures below it's like a wet floppy piece of bread with grease covering cheap cheese and pepperoni... I paid almost $25 to have this delivered to me just blew a quarter of $100

And what am I going to do now call them back for what? A credit? I don't want to eat another one of these sloppy pizzas again I'll never ever come back to you Papa John's this is it I'm done...