With the overwhelming amount of gift cards that I received for Starbucks (it was only two; I’m being dramatic), I decided to get a drink this morning on my way to work. I saw that this location was right before I-75, so I thought to myself “perfect!”. I placed my order while I was home and headed to the store.
Upon walking in, the young lady that was working greeted me as soon as I walked; which I appreciated. Since it was my first time there, I had to orient myself as to where the pick up drinks where. Once I found it, I walked over and read the receipt to make sure it was mine. Meanwhile, the young lady said “Have a nice day Brittany”. I felt like such a super star. And please so what it was early in the morning and I was probably her only mobile order at that time? The fact is she remembered my name and I was impressed! I was feeling good!
Now for the reason for the 3 stars. I get to work and prepare my palate for the deliciousness that awaits because I know what it contains. I order my drink a certain way that differs from the standard recipe for a Grande White Chocolate Mocha. So I take ONE small sip (you’ll see why I emphasized that in minute) because since I asked for it extra hot, I don’t want to burn myself. It tastes like straight syrup. Literally. As if she added more pumps of white chocolate than I asked for. Or since I only asked for one shot that she forgot to put on in there at all. Again, I order this drink this way at every Starbucks I go to so I know exactly what it’s supposed to taste like. I’m leaning towards she forgot to add the one shot.
So I decide to open the cup. Below is what I saw when I opened it. Keep in mind as I said above, I’ve only taken one sip expecting it to be extra hot. I have never in all the Starbucks I have gone to received a drink like this. This is practically a half of cup of coffee. However that’s my fault for not checking it. Because I am used to have my drink made to perfection, is not an excuse to not check my drink.
In short, I received basically a half a cup of coffee that was not extra hot as asked and possibly missing the shot of coffee. So basically I received a cup of lukewarm milk and white chocolate syrup. At least that’s what it tastes like.
I’ll take my gift cards and try the one on the other side of I-75. At least then when I get ready to get on I-75, I won’t have to wait at the light. And yes by the time I got to the end of this, it made me mad again that I took...
Read moreI have been coming to this Starbucks since it' open. It's really the closest one to my house and it's on my way to work. The location is very convenient but on October 3, 2015 I had a horrible experience there. They open at 6 AM on Saturday and it was already 6:30 and they still weren't open. Two gentlemen I were knocking on the glass window and the guy that works in there look at us and continue on working like we weren't even there. One guy got in his car and drove away but the other guy and I continued to tap on the window. After about what seemed to be five minutes one of the staff members that work there came and unlocked the door and he didn't even welcome us in. She just pushed the door open. Whenever I walk in there usually get a "good morning" or "welcome to Starbucks" but not this morning. The shift supervisor named Ashley didn't even greet me with a smile, she just looked at me and in a dry voice said "what can I get for you". I've honestly haven't had any real problems here, and if I do the manager seems to fix my problems without any issue and within a reasonable time. But after this incident this morning I will definitely reconsider going to that Starbucks. Even if have to drive 10 minutes on my way to get coffee I will do so from now on. I am a gold card member, which means I drink a lot of coffee there. Not just drinking coffee, but I spend my money, and I definitely feel that I should be greeted with a...
Read moreThis may very well be the worst Starbucks in the area. A customer cannot rely on the store being open. A few days ago, I entered, sat down to drink my coffee( as I swatted flies from my head) and within a minute of sitting down was told " Sorry we are closing the store". Seriously? And, when you sold me the coffee 50 seconds earlier, you didn't think to tell me " Before you spend your money , we are closing"?
I was told " You are free to sit outside". Great I was " free to sit outside" without a ladies room, in the rain.
I don’t get it; there are times they store is full of nothing but staff members not on shift- yet when it comes to reporting for their shift they don’t? So, they only hang out there, but don’t work?
There are flies in the store; there have been for weeks. Food is stocked on a shelf outside the bathrooms. Allow me to repeat that: in this store which is infested with flies, they KEEP THE FOOD OUTSIDE THE BATHROOM.
If it is possible to be a worse experience I am confident these people will achieve it.
Go to another store. Even Greg's store on 184th and Pines with the pothead brigade is better...
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