zpizza — Restaurant in Mission Viejo

Mahan S completely unprofessional and embarrassing for delivery driver to give false feedback because of your mistake. How exactly is it our fault you waited 15 min when you chose to show up way early for your order. In your review you said it was empty but when you came into the store where there was another delivery driver PATIENTLY waiting ahead of you (which you saw). I told you that the cooks were making another order and gave you a rough estimate of when your order will be ready. You lied in your review and said the cooks were sitting down on their phone. We are a small business and don’t get a lot of orders for a long period of time some days and I was the only one on my phone and I’m a cashier so I apologize for that. You literally left the store twice and came back in and stood at the cash register like you were priority over everyone else watching Orlian making the order ahead of you and Luis was in the back washing dishes. You were rude to the cooks an IMPATIENT because you decided to show up early and we didn’t have your order ready. When did laughing and lightening the mood with my coworkers become bad thing? We have you on camera and time stamps of you getting your order within the allotted time frame of the actual delivery time and not (your) schedule. I think being a delivery driver isn’t for you and should really find a new passion. Occurred on Jun...

Occurred a few days ago.

Honestly I used to like this place until the staff took a turn for the worst, I walked in there with my family and had the worst experience imaginable, the food was poorly constructed and was not what I ordered. When brought to the cashiers attention, an older lady, she threw a huge attitude and told us that that is what we ordered, a BYO, and the receipt seemed to be what she just wanted to put on there, clearly not what we wanted or ordered at all. How she handled the whole situation with us and the staff is just embarrassing for a grown woman but it is sadly a reality for her. No customer should be treated like this and this is not my first bad interaction with who I think is this same lady.

The company really needs to do better with who they hire because one employee has ruined it for us. Would like to return in the future to get my correct order but for the time being, will not be recommending this location to any friends or family.

No refund or help was...

Hot Honey Pepperoni Pizza is now officially my new favorite! I was told to try the wings (next time I will) - I am so so happy that you are back in Mission Viejo, we needed a great pizza, great place and great service. I really hope that all the zpizza's around will follow the quality of ingredients this location has. Just spectacular.

I love how they really spruced up the place and made a great refresh, it feels so cozy inside and man it is so clean inside. The staff especially Nicole and Elena are so great and very helpful. I hear the cooks are the originals so we are happy to keep coming back and enjoying the yumminess they create.

I have been back more than 10x I think since they re-opened, I will not stop supporting this place as long as they keep up the quality and standards.

Oh I forgot to mention, my go to is the zbq and the napoli pizza, but now the Hot Honey Pepperoni pizza is my...