Harmony Tea & Acai — Restaurant in Mission Viejo

Harmony Tea Bar Customer Service:1/5 Before I could ask the cashier what they would recommend the cashier was busy talking to another customer/friend on the side. After I was done ordering the Staff member told me it would take around 5-7 mins. I was fine with that but unfortunately it took the staff 7 mins just to start (Note: not busy at the time) and it took them 16 mins just to make it. After I took a straw and added some sugar and thanked them but they simply ignored me. In conclusion the staff (Not all of them) can use some motivation because it seems that they don't want to be there. Drinks:3.5/5 The Moroccan Mint Tea Iced wasn't as refreshing as the staff claimed. It honestly tasted like some one took some cold water and added some mint leaves. I did enjoy the mint leaves but in general the flavors were executed poorly. The Honey Boba was very good and had the proper constancy. Setting:4/5 The setting at Harmony is very rustic and It is a great place to sit down, relax and converse. The back is my favorite part of Harmony but the curtains leading there feel uninviting. Overall: Okay/ would not recommend. Harmony Tea Bar has lot of potential its just that they need to...

Super slow/poor service!

I work out of the library across the street, so I come to this place quite a bit, and at different times of the day -- so this review is based on a lot of interactions. Overall, I find this place incredibly slow with poor service. The girls are always chatting and not really on top of things, and I have to wait forever for my order even when it's not busy at all. So definitely don't come here if you're in a rush.

The staff also isn't very knowledgeable or helpful. I ordered a tea, assuming that it would be hot (because it's tea???), and I'd even specified to the girl that I'd be transferring my drink into my own thermos. After waiting a while, I got it iced; the girl hadn't mentioned that it came in both a hot and iced option, so I had to have her remake it, and wait even longer.

Don't get the apple cider drink, it tastes like instant powdered apple cider with a $5 price tag. The pumpkin spice drink also isn't very good.

I'm unfortunately stuck going to this place, because there's limited coffee options near the library, but I don't recommend coming here if you don't have to. I certainly won't be tipping anymore, on account of the...

If you’re looking for a delicious boba place in OC and you can’t make it to Irvine, then this is the best place. It’s not a traditional boba place, though, they don’t use artificial syrups, colors, or tea powders. They use 100% natural loose leaf teas, fruits, and organic ingredients. The service is always amazing. I’ve been going here for two years and many of the bobaristas know me by name and remember my order. And, if you’re not satisfied with your drink for any reason, they will happily remake it for you. My favorite drinks are the strawberry jasmine, or any of their jasmine drinks (their jasmine tea is amazing), their thai tea (it’s completely natural and isn’t a horrible orange color), and their large selection of loose leaf teas (like the bai hao oolong). I also love that they will make your drink in a reusable cup. Not only does this place have quality teas, boba, and service, but it has a nice vibe and is a great place to hang out...