Pick Up Stix Fresh Asian Flavors — Restaurant in Mission Viejo

Ordered online: Thai Basil Cashew Chicken-no red chili’s, Crispy Honey Chicken, and Lettuce Wraps. I think I got garlic chicken instead of Thai basil Cashew chicken because there was no basil there were no cahsews, no basil, no red peppers, only onions. The crispy honey chicken was super dry and the chicken fir the lettuce weaps was mostly mushrooms (which I really don’t care for but tolerate as an ingredient) and barely any chicken whatsoever. I called and Socorro apologized and offered to remake but it was after 7pm and we were busy packing to move so did not have time for that. I was told unable to get refund since ordered online whick inadvertently took me to Grubhub Or she can offer a giftcard credit for a free entree . In the situation I should have gotten a gift card for three entrees because the food we got was poor quality and some not even what I ordered. Major disappointment for Pickup Stix which is usually a favorite. As a matter of fact, I just ordered $200 worth of individual entrees and a few fily last month from Aliso Viejo for a party and everything was awesome. So glad I didn’t order from...

No fault of the front. Sorry cooks, food quality and it being over seasoned topping with the freshness being completely gone. I ordered the lettuce wrap. I felt like there was a lot too much dark sauce,way too much! The chicken was overcooked, chewy, not much else great to say that was appealing with the chicken. Definitely not tasteful! The lettuce itself when you turned it over was brown, old. They were hiding the fact that the lettuce with browning. The carrots were dry and sat out far too long and Zero flavor! Definitely out of a bag carrots. The bean sprouts were the best part of the entire meal.

Don't see myself visiting this place much if the quality of the food is this bad, it is totally been...

Absolutely horrible service, my boyfriend ordered FIRECRACKER CHICKEN plate but the guy missed heard him and gave him firecracker tofu. When it got to the table he told the guy that he didn’t order tofu, he ordered the chicken. The guy with a very nasty attitude told him that he order tofu and that if he wanted chicken he would have to pay again because he wasn’t going to exchange it. My boyfriend got up and left the untouched food on the table because he doesn’t like tofu, he has never eaten tofu. He used to loved that place, but now he’s never coming back. Absolutely disgusting attitude from this guy,...