I went here with my boyfriend and our two friends. They didn’t have tap to pay, which was understandable because not all restaurants do have this payment option so our friends sent us money for their bill via Apple Pay and my boyfriend and I paid for their ticket as well. We explained that to our waitress and asked her to just charge our card for both tickets. She did. But then she also charged my card for both tickets plus our ticket separately as well. All together I was charged like almost 130$ for both tickets plus another ticket. I don’t know if she wasn’t paying attention or what when running and charging my card. Called them 2 days after us dining in about the charge, they claimed it was showing “a red x” on their end meaning they cancelled the extra charge. 3 days later after dining in, the charge is still showing on my account and I still do not have that money in my account. It was brought to my attention that last week this apparently also happened to another customer, that’s sad and unfortunate. What if that’s all us or them people had in their bank account, which for me is the case at the moment, I’m on an unpaid maternity leave and won’t even be receiving another paycheck for months. This establishment has shown me that they’re irresponsible and careless when handling their customers money. And we even tipped our waitress a fair wage because overall the service wasn’t bad...
Read moreTook the family here on our day in the city because the great reviews...first of all bad idea, not family friendly... Lots of drinks, lots of cursing, and a lot of cigarette smoke.
We ordered our food but they came back saying there was no salmon, no big deal it happens so I opted for just grilled shrimp instead, wasn't an impressive amount of grilled shrimp especially for the price came with 2 sides but they didn't bring the bread that came with it. Decided to order a drink for happy hour and was charged full price instead of the half price. Ordered 2 kids meals and recieved the food but was missing the ice cream and they never brought it. Wife had pork steak which was good but also missing bread.
As we were leaving and got our bill I questioned about the bread, ice cream, and discounted drink. The manager simply listed off the reasons I was wrong, since I had ordered at 520 and not checked out til after 6p then apparently the happy hour specials no longer apply so full price it is, and even though the menu says it comes with bread, or ice cream these are items you must specifically ask for... Even though they bring you an empty plate for it after you order and list it as an additional item to go with yours entree...
Not pleased, glad we live further away now because we won't be...
Read moreMy boyfriend and I ordered take out, but after waiting for our order, we decided to order a drink at the bar. We sat at the bar for about a good 20 minutes, and had to wave down our bartender, Bailey. She did not seem enthusiastic about serving us. Then a random person sat next to us, and she assumed we were all together. After we finally received our drinks, about 10 minutes later, we wanted a shot, and we had to flag down our bartender again. She gave us then shot. Then about 30 minutes later, we had to flag down the bartender again to close out our tab. (We wanted to stay longer but the service was horrible from Bailey). But, no more than 2 minutes later, we were ready for her to give us a receipt. We had to flag her down to come get the receipt and payment. Throughout the ENTIRE night, she never checked on us, she never asked if we needed refills, and she continuously checked on the other couple at the bar and the people not seated at the bar. We did not even get a “have a great night” or anything. This is not what is expected when I am coming into a new restaurant. We were completely ignored at the BAR the entire hour and a half we were there, and it was not busy at all.
I am only leaving one star because my boyfriend really enjoyed the Beyond...
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