Starbucks — Restaurant in Mobile

This review is also meant to serve as an apology to this Starbucks Restaurant. On February 2nd, 2021, I stopped here to grab a drink before heading to work and went in to the restaurant for pick-up. After getting my Large Mocha Frappuccino, I turned to leave but before doing so I held open the door for a kind elderly lady that was approaching. After holding the door for her, I turned to start heading for my vehicle and in my sudden momentum my right elbow struck the pillar outside the front, launching my Frappuccino from my hand and all over the side walk. In shock/embarrassment, I left promptly without notifying any staff of the mess out front. I'm sorry for not doing so. However, I hope someone was able to recover the security camera footage from the front door because it would have made for a great chuckle that morning. I'm sure the drink would've tasted superb if not for my...

Came in on Sunday, and some heavy set white woman came in after us. She probably shouldn't even be eating at Starbucks!! We were in line ordering, and we were there first and just because she knew one of the associates (white male w/ glasses), he decided to get and make her order without ordering at the register on the side. I was annoyed because they had the nerve to hand her, her stuff before my order when I was there before her, and I was still waiting on my order, which took longer than it should!! I will not be going back, idc who you know, you don't take and make another person's order before a customer who was their first and had somewhere to go!! First come, first serve!! Get it together!! The only reason for the two stars for the service instead of one is because the associate that took our...

Very disappointed with my service here. I have frequented this place recently since I work nearby and have finally had enough issues with my orders to speak up. I'm always on my way to work so don't have time to go back and complain, but I always order and pay for an extra expresso shot and probably get it only half the time. Today was the last straw. I ordered a large coffee. They initially handed me a medium cup. I told them the mistake and they went to work to fix it. But when they handed me the large cup it felt a little light. I didnt initially think anythong about it, but when I got to work I noticed it wasn't full... they had just poured the medium amount into a bigger cup and charged me for a large. This was the last time this store gets...