Dairy Queen Grill & Chill — Restaurant in Mobile

This location is typically so understaffed that it's a long wait in the drive through even if there's only one car ahead. The prices have risen so drastically and I swear the sizes have shrunk on everything. At my last visit it took at least 15 minutes to pay a small fortune for a medium blizzard in a cup that most places would call "small" and there was over an inch of unfilled space at the top, then there was hardly any candy in it, it was chopped to a fine powder, and mixed only about halfway down (nothing but vanilla ice cream beneath). And let's face it their ice cream isn't that great despite being the alleged queen of dairy. The one thing our whole family loves is their cheese nuggets, but at this point they're too expensive for a fast food side item. In a way I'm glad because the location is just a few blocks from our house, so it would be too easy to spoil our health if eating there was more of an option. Their food is tasty enough, but with the long wait, high prices and small portions, it's just not tempting enough to go more than a couple...

The guy cooking the food had to come around and take my order. One girl was working the drive-thru and making shakes, etc.. there were two other females there that were screwing off and talkin while I was waiting to give my order. While I was waiting on the rest of my food some other people came up and those two females sat at the register doing something, I think clocking in or out, just from what I picked up during the course of their conversation. That wasn't the issue, the issue was that they not at one time acknowledged that they were customers at the counter and that they were needing something. No eye contact, no will be with you in a minute nothing... The customer waiting for their food ask to see the book for the cakes.. the young man asked one of the ladies where the book was... That lady working snapped back, we don't do cakes on the weekends. That wasn't the lady's question, she asked to see the book. Needless to say I don't think she ever got to...

I've love DQ hot fudge sundaes since I was a kid... Going in this DQ makes me feel so old. Kids that work there aren't very friendly...always feel like we are bothering them. Once they were out of hot fudge...HOW??? I still go every now n then, but it's just not the same experience, ya know?

4.1.18 - Easter Sunday and DQ was OPEN! Hubby & I were so excited to get a hot fudge sundae...until we walked in. Yet again, the kids working there Acted as if we were bothering them. The girl who was so disrespectful and unenthusiastic. I think that's our last time visiting this...