Subway — Restaurant in Mobile

I went in to get a habanero club wrap like always and I noticed that I was only getting half the meat that I usually get. The guy was pretty new (first time I ever saw him) and was looking at a cheat sheet on how much meat to put on each sandwich. When I asked about the meat he insisted that was all I was supposed to get. (Sir I buy this wrap at least twice a week). I asked the manager what was supposed to come on the wrap and she called out what I was supposed to have. I opened the wrap and told him that was clearly not what I had on this wrap to which he replied "the only thing you're missing is a slice of ham and roast beef" then went further on to say "You "aint" rubbing me the wrong way, I can remake it because it don't matter to me I am on the clock". No rise out of me today young man.......I simply stated no thank you asked for my refund which the manager so graciously gave me and apologized and I went to another subway and had my wrap done correctly. However, I wasted 16 minutes of my 1 hour lunch break. Young man.....next time just give me what I paid for minus the attitude. You were wrong.....it happens....own it and correct it. I like this subway and will probably eat here again. But........My lunch hour is not the place for your...

RUDE! They have a drive-thru AND the drive-thru sign in the window was lit up. I waited to order, but no one came on the speaker, so I drove to the window. Again nothing. I knocked on the window and a girl came from the back and motioned that I had to come inside. When I came inside the other girl was sitting down in a booth - I assume she was on the clock because a customer came in after me and she got up to take their order. I asked if they use the drive thru and was told no. I said the sign in the window was lit up and she said “I didn’t see it.” So, even though she had attitude and was giving me a “death glare” I ordered my sandwich. After toasting it she didn’t ask what else I wanted on it she just stared at me. Really?!?! Oh, I forgot to mention that I just came from having physical therapy on my hip and that’s why I went to this Subway, because it had a drive-thru. I definitely won’t ever go...

Pulled up to the drive thru box and was asked to hold. I asked if they were still open and he said yes. I waited for a while (I work at a drive thru so I understand how it can be sometimes.) I finally asked after about 8 minutes if they forgot about me. Nobody answered and I waited a bit more. I finally pulled up to the window after about 15 minutes. The employees looked at me and completely ignored me. I waited thinking they were busy with customers inside. I kept waiting and they went to the back. I pulled to the front and went inside. The inside was disgusting and I told them I was asked to wait at the box and that they ignored me at the window. They didn’t care. It’s very evident they don’t care by seeing the cleanliness of the restaurant when...