Burger King — Restaurant in Modesto

This is an updated rating/review as of May 15, 2025. I have lowered rating one star. It is hovering between 2 1/2 (disliked it) and 3 (its ok). Let's get right to it. This establishment is located on the space where once stood an old farmhouse. The very one I lived in. So its a special spot for me and I visit it frquently. I joke that it's like getting home cooked food. But in reality, our homecooked food was much healthier.

As for the business here today, I'll start by saying, I have only encountered friendly, courteous employees, without fail. My orders have been, for the most part, made fresh and were given to me hot and cooked properly. I've only had, a couple of times, burgers that were not put together with care, having that 'thrown together', sloppy, assemblance. It happens at all places, from time to time, so I look for consistency on an average. This seems to be ok here, but could be watched for (Hint to managers to watch for as this WILL drive customers away). Otherwise the employees get an A from me, for their friendly and attentative service.

The lower star rating is because of store hours. They are listed, here on Google maps, the most used service of all, as 6am to 12am. I arrived this evening at 11:30pm and they had already closed the drive through. This was, and I am speculating here, reminiscent of other business I have seen that the owner tells management, if it's slow and no customers, close early. Thinking this will save $$ on elctricity, employee wages, etc. Here's the flaw in that logic. If you advertise your hours as such, and close before that time, in this case a full half hour early, then you have customers drive to you only to find your closed early. They won't come back. Ever. Its like being lied to. Same as not opening on time. Let's face it, your business needs customers more than customers need your business. That's just fact. There's a dozen other places to go within minutes from you. The remedy? The same thing that started chain-businesses; Duplication. Duplication = Percision. Percise food preperation. Percise Customer Interactions. Percisely trained employee's. Percise Hours of Operation.

In conclusion, I offer this honest, straight forward, accurately descriptive review, based on personal experience and observations, to help your business to improve. This leads to more loyal, returning, happy customers, which in return create a more profitable business. Hire a business analysist that can offer you tips in stream lining every aspect of the business and oversight recommendations. An overall rating of 3.7 on Google can and should be improved upon, for your own profitability and the overall satisfaction of your clientel. Just food...

Been going here for years since I was a kid. Thought to share my recent experience with how they handled my order issue.

Last week I ordered a 4 pc mozzarella sticks and other items, sat in drive through for 10 min (busy weekend lines). Pulled out to my fav spot to eat realized mozzarella sticks were chewy, cheese was dark yellow, and old/past throw out time. I called their number found on receipt and let them know what happened and asked if I could go by for a new batch.

They told me no problem that they'll have them ready for me. I drove back, went inside, didn't have to wait for my new batch of mozzarella sticks. Walked out and was able to get back to eating in peace in no time.

Staff is professional, management has improved since they are on top of not running out of things like before.

Only issue : Some staff are soft spoken, it's hard to hear with traffic and train! Please speak louder lol

Btw this is a fast food joint not a high end restaurant. Some of these...

Where to start, last time I went to this location I ordered and an item was unavailable and I said okay give me a minute and I said something to my friend in the car and I guess another worker with a headset chimed in and tried to check me. Informed him I was not speaking with him, got up there and they were even nastier at the window, all my food was wrong except the drinks. Fast forward to today, decided to try them again, got to the drive through and managed to order successfully and there is a silver truck ahead of me at the window and I can hear them verbally abusing her, she’s crying it sounds like, poor elderly woman trying to get food end up getting her hand smacked by the Burger King worker abusing her at the window.. HEY BK YOU DEFINITELY DO NOT RULE…. Do better and fire all of them, they are just the absolute worst crew in the...