My experience was awful. Today on May11, was my sons birthday so I went to this cake shop to order a special cake. I waited for a whole hour for them to open up shop. An elderly woman (the owner) came out to place my order I whanted a nice birthday cake for my son with decorations and she said no. The woman said that they did not do that. Mind you the last time I came they did what I asked.so the woman came out with the cake in a paper bag and I was very disappointed so I told her that I did not want it like that. She rudly gasped and said "uhgg" so then I told her if I could have my money back and she rudly through my money in to my car and I told her to give me back my rest of the money. I am very...
Read moreUse to love this place. Always a great cake. But went in today to pick up some cakes today, after looking online to see what time they open. Show up to the store, no signs anywhere to be seen. As well as nothing online when you look them up has any notes or anything special about today. Go inside and was immediately asked if I had a order to pick up. Informed them no I did not. They informed me they would have no inventory for walk in customers until Monday and that was it! I really love this place and just wanted to pick up a few small bunt cakes today but can't with no real explanation. Or rwal apology about the inconvenience. So this is probably the last time I will go to this store I will...
Read moreI have been to Nothing Bundt Cakes many times and not only are there cakes and all the flavors simply amazing but today I was astounded by their level of exceptional customer service! I mistakenly had purchased the wrong flavor cake for my wife and when I called and spoke to the store manager, although they were unable to accept a return because it is a food item they issued me a store credit so I was able to get the correct flavor cake for Valentine's Day for my wife, talk about amazing customer service!! If you have not tried Nothing Bundt Cakes, I highly recommend them... Absolutely delicious, and they take care of their customers, something you don't see much more in this...
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