Taco Bell — Restaurant in Moline

my personal suggestion based on my own experience is… consider taking your money somewhere else. I was a regular, like, maybe up to 4x weekly at a point, and have never seen the subject of this review before. It appears like they didn’t promote from within. The “manager” at the window was truthfully the most disrespectful person I’ve encountered in a professional context. Refused to compensate someone for a 50 min wait with proof. I had a genuinely kind disposition and I got a window slammed in my face multiple times, the full price blurted at me twice, zero apology, and no receipt was offered. zero tickets. that implies that she may not have wanted me to be able to prove that this happened to me. She blamed her staff for the wait, with an attitude, instead of taking responsibility as any manager should, I would know, because I run a store myself. To put it bluntly, you compensate people to prevent reviews like these. I would be out of a job if I ever acted like this.. literally anywhere. Unless you prefer to get your food in dante’s inferno, then I’m sure this would slide. For those who stayed to read all of this (including her) …. My heart monitors and ER bracelet were visible, she doesn’t have sympathy for anyone, by the looks of it. I don’t care personally, however, acting aggressive to someone who was just in intensive care is a really poor decision. You don’t know who you could hurt. Not even in a negative way, someone needs to help temper this woman. They say not to write a review when you’re upset, but in this case I feel like I need to convey just how much this behavior impacted me. I had a Friday rush to get through as well, but had to leave for heart & lung complications. Even after what felt like the longest day ever, I would never treat a customer like that. Even when I’ve messed something up and it’s my fault, and they’re actually mad at me, it’s my number one priority to try and make a positive impact on their day. Some people just can’t...

Came through the drive through on a sunday night and there were only 3 cars in line. We pulled up to the speaker and someone told us to wait a few minutes. Well a few minutes turned into almost 30 minutes and when someone finally answered to take our order, they told us that we were limited to 1 order per vehicle. I have been to thousands of taco bells and never have I ever been told of this rule. In fact my husband used to work for taco bell and he confirmed that there is no such thing as “only 1 order per car”. The people working were just lazy and didn’t want to do their jobs. They weren’t even that busy. The server told us that if I wanted to place a second order, I would need to circle back around and wait in line again. I’ve never been to a fast food restaurant where I was denied my right to place an order. Then there was a car filled with people behind me who placed multiple orders and the server did not refuse them. Not sure if it’s because of my gender or ethnicity, but I felt heavily discriminated against here and someone needs to investigate this because it’s not right to deny people their right to have a meal because you’re too lazy to do a job you singed up for and are getting paid to do. I decided to just go inside and order through the kiosk, because at least a electronic kiosk won’t discriminate you. when I got my quesadillas, it was rolled up into one giant blob of mush. not sure what happened here because when I went inside, there was an african american girl who was nice and polite but there was also another caucasian girl there who was very rude. Surprisingly they got my order right, it was just rolled up. I honestly wouldn’t even be that mad if it weren’t for the fact that they literally refused to...

I was in there today at around 4:30p.m. The young lady that took my order was amazing, my order came with cinnamon twist which I usually get without the cinnamon on them. The cashier had her headset on and was asking them to drop down some fresh. The shift lead or manager at that time said no they couldn't do that. I asked why and whoever the shift lead or manager was said because you guys pre-make your cinnamon twist now and bag them. She stated that she was not about to waste product to make me some. Funny thing is, is that I worked at this location some years ago and if I recall correctly the twist is just a type of pasta that swells up once it's put in grease and the cinnamon mixture is added after. So what was the issue with dropping 4 little pieces of pasta in the grease? Whoever the young lady was, came off with an attitude and when I stated the other location has never had an issue with it she said well they are not suppose to do that. I ended up giving my twist away to a fellow customer the cashier did offer me chips n cheese instead but I was good. On top of that I ordered a steak burrito dipper and it was chicken smh. Also no there wasn't a line in drive through and no there wasn't a line in the store to prevent them from...