Pizza Hut — Restaurant in Moline

Did contactless delivery, asked driver not to knock bc of my dog but signed up for txt alerts. Got a notification that it was out for delivery at 530 so I’m waiting and it’s almost 7 at this point and I’ve not gotten any notifications or even seen any cars. Mind you I have a giant bay window in my living room and I was somewhat watching. I look outside at 7 and see my food just chilling there on my porch. Called and talked to a girl named Mars and she said that since I put don’t knock I should’ve been sitting right by the door and watched for it (for the estimated 35-45 mins) and then offered to remake it. At that point I was over the whole experience, felt like I wasted $30 and didn’t wanna wait another hour for new pizza just to get horrible costumer service again. WILL NEVER ORDER FROM THIS LOCATION AGAIN!!! Rock island location is 100 times better (especially the ppl that work there) would rather drive and get carry out then deal with this place. Honestly doesn’t deserve...

My order was wrong. I got 2 of the same pizza. Apparently nobody checks the orders. When I called them to see about getting a replacement, I was given excuses as to how long it would take and that they had other orders come in. Since I already paid for mine and mine was wrong I should have had priority over all the other orders that were placed. Instead I'm still sitting here an hour later waiting for a pizza and my husband has to call again to see what's going on. Finally got the replacement pizza and it was still wrong. So called supervisor accused my husband of saying pan crust even though there was never a crust specified. It was supposed to be gone off of the order, which shows that the so-called supervisor never looked at anything. An hour and a half later and received 2 wrong pizzas. Never ordering from this...

Haven't ordered from here in awhile since everytime I do there is always something wrong with my pizza or they say it will be ready in 25 mins. Only to get there and they haven't even started my order yet. Today we were going to watch the game, didn't feel like cooking and they are close so we ordered from here. We got our pizza on time, however it was yet again messed up. All of our pizza was pretty much burnt and one of them basically had the whole bottom of the pizza peeled off. We couldn't even pick it up! I'm done with this location. It uses to be good, I'm not sure what happened? Obviously...