Highland Park Bowl — Local services in Moline

Worst experience in customer service I have ever experienced. First off felt very unwanted as soon as we bought the games. The cold states from the 2 older women running the counter cut right through us as if they were a hot knife cutting through butter. After we purchased are games and shoes we put are stuff down and walked over to the bar. On are way to the bar dead stares at us again. We bought a cup of beer and a pitcher. The bartender filled the cup all the way to the brim and didn't have enough beer on tap to fill up the pitcher. So we walked the cup over to are wifes while waiting for the pitcher to be filled. On are way the over filled cup dripped a little bit over the top. The league bowlers lost it. We ignored them and walked down to are lane. We left the wife's there and headed back to the bar again to get are pitcher. In the time of us getting are pitcher and heading back the two old lady's were attacking are wifes and had them in tears. The other employees were telling us how sorry they were but the very rude older lady that was a manager told us to leave and they would refund all of are money. So they refunded the games but would not refund the alcohol that we didn't drink. This all happened in less than 5 minutes. This was the worst I have ever been treated in a place of business in my life. Didn't even want to give 1 star but you can't give a no star rating. Advice to management your employees should not discriminate or...

While visiting Fargo Lounge, I stopped in to Highland Park Bowl. I frequented this bowling alley growing up and wanted to see just how much things had changed over the years. One again, I was surprised by the difference from years ago to today. Coming from the 80's, expectations were low honestly. "Why fix it if it ain't broke??" Well, the answer is...technology! Most establishments like this one must grow with the community, or get left behind! I'm proud to see my old stomping grounds have changed in some ways, yet stayed the same in others. Highland is a very personal place near and dear to my heart! My father would bring us (sister and me) bowling here during my parent's divorce. No matter how low we were feeling, this was the place to dry our tears and bring Smiles to our young faces! Fargo Lounge can do that for me today, but something about the old smell of this bowling alley brings back happy memories. Luckily, we survived the divorce and Highland survived the time! Thank you for...

We just finished our season here on Fri nights. Used to love this place when I was a kid.

Things have really gone down hill since then, They are Severely understaffed, and there is no sense of urgency amongst the employees. Equipment badly needs to be repaired or replaced. I will still continue to bowl here as it is a tradition for me, I just hope the new owners,

fix the little things that need to be fixed.

Train their staff, To act like this is a job and not just a Saturday afternoon for them to stand around and chit chat.

This place could be rocking again but they gotta get their...